Rambalac / ACDDokanNet

Dokan.NET based driver for Amazon Cloud Drive
MIT License
185 stars 13 forks source link

No audio when playing video #36

Closed Conroman16 closed 7 years ago

Conroman16 commented 7 years ago

Hey there. I've got the most recent release of ACDDokanNet installed on Windows Server 2012 R2 with Dokany 1.0.1. Everything seems to be working well, with the exception of playing video.

When I start a video, the video plays fine, no issues whatsoever, but there is no audio. The video player detects the audio track correctly and believes that it's actually playing the audio, but there is no audio that comes through. Then if I copy that exact same file from the virtual drive to somewhere local (say, my Desktop) and play it, the audio plays fine.

I first noticed the problem when attempting to play a video from Plex, however I've since realized it's not just limited to Plex and actually is an issue in VLC as well.

Is this a known issue by chance? I have found no other posts online regarding this issue, so I'm at a loss as to where to go from here. Are there any troubleshooting steps I can take to assist in identifying/resolving the issue? I've exported the logs and have found that there are no errors or any other events generated when the audio fails to play, so I'm not including it with this issue submission.

Thank you!

etomm commented 7 years ago

If I don't remember wrong Windows Server should not have the audio service started automatically on boot.

On Nov 10, 2016 5:51 PM, "Connor Kennedy" notifications@github.com wrote:

Hey there. I've got the most recent release of ACDDokanNet installed on Windows Server 2012 R2 with Dokany 1.0.1. Everything seems to be working well, with the exception of playing video.

When I start a video, the video plays fine, no issues whatsoever, but there is no audio. The video player detects the audio track correctly and believes that it's actually playing the audio, but there is no audio that comes through. Then if I copy that exact same file from the virtual drive to somewhere local (say, my Desktop) and play it, the audio plays fine.

I first noticed the problem when attempting to play a video from Plex, however I've since realized it's not just limited to Plex and actually is an issue in VLC as well.

Is this a known issue by chance? I have found no other posts online regarding this issue, so I'm at a loss as to where to go from here. Are there any troubleshooting steps I can take to assist in identifying/resolving the issue? I've exported the logs and have found that there are no errors or any other events generated when the audio fails to play, so I'm not including it with this issue submission.

Thank you!

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Conroman16 commented 7 years ago

Wow, you learn something new every day. That was the fix. I've been managing Windows machines for quite a while but I had no knowledge of the windows audio service at all. I started it up and the audio worked like a charm. Sorry to make an unnecessary issue. Thanks a ton!

Rambalac commented 7 years ago

Since when video works fine o_O

Conroman16 commented 7 years ago

The video played fine, it just didn't have audio. Starting the audio service fixed it though. I was a bit surprised that I had to enable the audio service because local plex videos play fine without it, but it's working now so I'm not complaining haha