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RandomEngy / VidCoder

A Blu-ray, DVD and video file transcoder for Windows.
http://vidcoder.net
GNU General Public License v2.0
701 stars 42 forks source link

VidCoder crashing on startup #616

Open Larryv47 opened 4 years ago

Larryv47 commented 4 years ago

First post here. I don't know much, but I've used VidCoder in the past to convert video file formats. Just tried to install the version in the MS Store on a new computer. Installs fine, but when I launch I get this error:

VidCoder has experienced an unexpected error. The program needs to close but the error will be automatically reported.

System.Exception: The notification platform is unavailable.

The notification platform is unavailable.

at Windows.UI.Notifications.ToastNotificationHistory.Clear() at VidCoder.View.Main.<<-ctor>b__12_9>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Any idea what I can do to fix this? I'm totally at a loss. Thanks.

RandomEngy commented 4 years ago

Thanks for the report. I'll work on getting this fixed. As a short-term workaround you could use the Portable or Installer version.

Also, do you have this setting enabled?

image

Larryv47 commented 4 years ago

Wow, thanks for the fast reply, David!  I do have notifications turned on as you suggest.  BTW, I've only so far tried installs by downloading from the Microsoft Store.  I don't know where to find the portable and installer versions - can you point me to these?

One other piece of info that might be helpful.

I later tried installing vidcoder on my other computer (an Acer notebook), also unsuccessfully, but got a very different error msg:

System.ApplicationException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

at System.Threading.TimerQueue.CreateAppDomainTimer(UInt32 dueTime, Int32 id)

at System.Threading.TimerQueue.EnsureAppDomainTimerFiresBy(UInt32 requestedDuration)

at System.Threading.TimerQueueTimer.Change(UInt32 dueTime, UInt32 period)

at System.Threading.Timer.TimerSetup(TimerCallback callback, Object state, UInt32 dueTime, UInt32 period, StackCrawlMark& stackMark)

at System.Threading.Timer..ctor(TimerCallback callback, Object state, TimeSpan dueTime, TimeSpan period)

at System.Reactive.Concurrency.ConcurrencyAbstractionLayerImpl.PeriodicTimer..ctor(Action action, TimeSpan period)

at System.Reactive.Concurrency.ConcurrencyAbstractionLayerImpl.StartPeriodicTimer(Action action, TimeSpan period)

at System.Reactive.PlatformServices.SystemClock.Register(LocalScheduler scheduler)

at System.Reactive.Concurrency.CurrentThreadScheduler.<>c.<.cctor>b__16_0()

at System.Lazy`1.CreateValue()

at System.Lazy`1.LazyInitValue()

at System.Reactive.Producer2.SubscribeRaw(IObserver1 observer, Boolean enableSafeguard)

at VidCoder.App.OnStartup(StartupEventArgs e)

at System.Windows.Application.<.ctor>b__1_0(Object unused)

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

For reference, here's the error I sent with my original trouble report from my first attempt on an HP Desktop:

System.Exception: The notification platform is unavailable.

The notification platform is unavailable.

   at Windows.UI.Notifications.ToastNotificationHistory.Clear()    at VidCoder.View.Main.<<-ctor>b__12_9>d.MoveNext() --- End of stack trace from previous location where exception was thrown ---    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Thanks again!

/Larry Vogel
larryv47@gmail.com
206-919-1155/

On 1/10/2020 10:32 PM, David Rickard wrote:

Thanks for the report. I'll work on getting this fixed. As a short-term workaround you could use the Portable or Installer version.

Also, do you have this setting enabled?

image https://user-images.githubusercontent.com/9450861/72200015-014e3f80-33f9-11ea-8cd4-74d4823bb9ba.png

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RandomEngy commented 4 years ago

https://vidcoder.net/

The error message on your notebook is interesting. It's crashing on a very basic system call. I don't think I'd be able to work around it. Can you try the installer version over there and tell me if you get the same problem?

Larryv47 commented 4 years ago

Thank you so much David!

The installer version worked like a charm on both machines.  Not sure what's up with the Microsoft Store version.

And I understand it's a considerable commitment on your part to maintain apps like this that make the lives of users like myself so much easier.  It's a great service you perform, and you probably don't get too many thank-yous.

Consider this a big one from me.

/Larry Vogel
larryv47@gmail.com
206-919-1155/

On 1/11/2020 12:21 PM, David Rickard wrote:

https://vidcoder.net/

The error message on your notebook is interesting. It's crashing on a very basic system call. I don't think I'd be able to work around it. Can you try the installer version over there and tell me if you get the same problem?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/RandomEngy/VidCoder/issues/616?email_source=notifications&email_token=AOH4E67BDFLOL3I2W2QTLKDQ5IS4LA5CNFSM4KFPL2YKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEIWKI2Y#issuecomment-573351019, or unsubscribe https://github.com/notifications/unsubscribe-auth/AOH4E63M4PSLZGPCM2MDZ33Q5IS4LANCNFSM4KFPL2YA.

RandomEngy commented 4 years ago

It's really great to hear that! Thanks for the reports. So far the Microsoft Store version has just been a basket of headaches and mysterious errors. I'll need to report these bugs to the Desktop Bridge team.