RasPlex / OpenPHT

OpenPHT is a community driven fork of Plex Home Theater
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Plex 1.8.0 Locking Up on Main Menu #239

Open madsmith opened 7 years ago

madsmith commented 7 years ago

I've been having this issue since 1.8 came out. I naively upgraded both of my Asus Chromebox M004U to 1.8.0 instead of just one at a time. Both started locking up immediately. Generally, they lock up either immediately on boot or after a few minutes of sitting on the main screen.

I use a Crestron DigitalMedia AV system for my whole house to distribute audio and video. I initially assume that the bug was that my IP keyboard was locking up (python script using uinput) but then after a couple weeks of this happening I realized that the clock on the PHT was frozen and that it was the entire app that was locking up and not just input. I was able to jury rig my remote/python setup to kill PHT on a keystroke and it would auto-restart and that worked as a work around.

Playback of media is just fine but something is happening while browsing libraries and library content that's causing the app to lock up.

I haven't been able to find or locate log files to make any sense of the lockup.

I found another user having the same issue in a plex forum post https://forums.plex.tv/discussion/269402/openpht-locking-up-when-browsing-tv-or-movie-libraries-on-intel-nuc

It does seem that if I connect it to a different TV, that it doesn't lockup... but then again, that TV is doing 1368x768p@59.79 instead of 1920x1080p@60 like my crestron system is doing.

OpenPHT: 1.8.0.148-573b6d73, skin OpenPHT, OpenPHT-Embedded-1.8.0.148-573b6d73-Generic.x86_64 PMS: 1.5.0.3501 on Ubuntu

I'd love some advice on how to collect more information that can help triage where this is going wrong.

madsmith commented 7 years ago

Lockup occurred when direct connecting to Sony Bravios Display at 1080p@60Hz. I don't think it's specific to the crestron system. I'll try rolling back one of the devices to 1.7.1 and maybe swapping out the chromebox for an intel nuc on another.