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RatingPosterDB / rpdb-folders

Monitors Media Folders and Adds Images with Ratings (poster.jpg / background.jpg) from the RPDB API
GNU Lesser General Public License v2.1
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Badges are not loaded when new movies / series are inserted #48

Open jaydecay78 opened 1 year ago

jaydecay78 commented 1 year ago

Since the last update the Atmos badge isn't pulling through onto the final poster - shows correctly in the preview but is missing from file that is downloaded

jaydecay78 commented 1 year ago

actually - ignore me - is now working fine - very odd

jaruba commented 1 year ago

@jaydecay78 there might actually be an issue with that as this is the second report of this type that we received since the latest release, i will look into it

jaruba commented 1 year ago

@jaydecay78 can you tell me if you are using radarr / sonarr webhooks or FS events?

I have re-opened this issue as there is definitely some badging issue.

jaydecay78 commented 1 year ago

Not using wither of those :)

On Sun, 21 Aug 2022, 12:25 Alexandru Branza, @.***> wrote:

@jaydecay78 https://github.com/jaydecay78 can you tell me if you are using radarr / sonarr webhooks or FS events?

I have re-opened this issue as there is definitely some badging issue.

— Reply to this email directly, view it on GitHub https://github.com/RatingPosterDB/rpdb-folders/issues/48#issuecomment-1221526237, or unsubscribe https://github.com/notifications/unsubscribe-auth/A2P2XTUP6PHEOXTH5TROHJTV2IG2PANCNFSM56LOOXVA . You are receiving this because you were mentioned.Message ID: @.***>

jaruba commented 1 year ago

@jaydecay78 There are only 3 options in "Scan Settings":

If you never changed these settings, then it should use the default "FS Events".

Can you also check the folder of the movie or series that this happened with? Do you by any chance have 2 posters and 2 backdrops? Instead of one poster and one backdrop?

Oizopower commented 6 months ago

For me it's not working either.

Using the Docker version.

I see in the logfile / output the correct series / movies being called. But when i look in the folder, there is no modified poster file. Once i do "Edit Movie/Series poster" and update it, it works.

BlueBull010 commented 2 weeks ago

I'm having the same issue at the moment. No badges are added anymore. Three strange things: Firstly, if I manually edit a movie and add badges with the exact same settings as the automatic mode, badges are in fact added, just like the user above me reports. Secondly: it's only for my movies folder that it doesn't add badges anymore, series folder isn't affected. And lastly: The container has been on the newest version for months now. No update was done and so it used to work with this version, it just stopped working without doing an update or anything. Any idea what I could do? I'm willing to provide logs or anything else that can help if you give me instructions.

Things I tried:

I find it bizarre that it doesn't work for my movie folder but does work for my series folder

[edit] Oh by the way, I'm using Radarr/Sonarr webhooks, with a delay of three minutes (used to be 5s but in searching for a solution I've changed this)

[edit 2] Okay, so I seem to have fixed it, though I have no idea why. I fully removed the movies folder from RPDB, manually deleted all poster.jpg and rpdb.json files from the filesystem, added the movie folder again with the exact same settings and triggered a scan. Now it's adding badges again to my movies. This is really strange. I even took screenshots of the settings for that movies folder to make sure I set them up exactly the same as before, so I'm sure they are the same. No other settings have been changed except for the removal of that movies folder from RPDB. Huh....

jaruba commented 2 weeks ago

@BlueBull010 that is very strange, maybe it is an issue with persisting the settings for the docker container? as 2/3 users that had this issue are using docker, and the 3rd did not mention how he uses RPDB (so he may be using docker too)

the way we could prove that it could be a settings persistance issue, is by restarting the docker container to see if that breaks it again

BlueBull010 commented 2 weeks ago

@jaruba Thanks for your reply. The container has been restarted multiple times since my last message and it seemingly still works. Would it be possible for setting persistence to only affect very specific settings in stead of all of them? Because changes I make to all settings do seem to persist, but I'm not a developer so it's quite possible I misunderstand what exactly you mean by that*

That said, perhaps this is related: I have noticed that manual matching (using IMDB URL or ID) of unmatched media has never worked for me. It does not seem to "persist" my choice in that it just returns to the previous menu without matching it. Same for the "choose poster", "custom poster" and "create poster" functions, they don't actually let me specify a poster (through an image URL, a TMDB page,... or through the "choose poster" menu) they just return to the previous menu and keep saying "missing poster". This is rare, only a fraction of my media has a missing poster in RPDB but in all those cases, choosing a poster or matching a series manually using IMDB URL or IMDB ID does not seem to persist. No idea if this is related but because you mentioned "persistence" and the choosing of a poster and the matching with IMDB do not seem to "persist" either, I thought it maybe worth mentioning