Closed SnippetSpace closed 4 months ago
This error happens, because Tautulli doesn't return the image.
If you think about it, it kind of makes sense, that images are missing for items showing the Request button. The visibility of the request button means that the show/movie is no longer available on Plex. After being deleted, Tautulli (or Plex for that matter) might have deleted the image alongside it.
I'm not quite sure on how long Tautulli retains images for deleted items, but it does seem to do so for at least some time. I guess as a workaround, what we could do in these cases, is return the poster from TMDB instead.
@RaunoT not sure I understand the mechanism. All these items exist in Plex, they have not been deleted.
They also show as available in overseerr.
That's rather interesting. The request button should only be shown for deleted items. Will look into it under this same ticket.
Any logs I can send your way or something to debug?
:tada: This issue has been resolved in version 2.4.0-develop.7 :tada:
The release is available on GitHub release
Your semantic-release bot :package::rocket:
:tada: This issue has been resolved in version 2.4.0 :tada:
The release is available on GitHub release
Your semantic-release bot :package::rocket:
Plex Rewind Version
2.4.0-develop.6
Description
Some posters not loading with new image proxy. They seem to all have the "request" label
Steps to reproduce
Screenshots
Plex rewind dashboard:
Plex rewind - rewind:
Image does show in Tautulli:
Logs
Platform
desktop
Device
PC
Operating System
Windows 11
Browser and version
Edge v126
Additional context
No response