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RaunoT / plex-rewind

Present Plex user statistics and habits in a beautiful and organized manner.
GNU General Public License v3.0
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Not detecting plex libraries #240

Closed willowsokora closed 1 month ago

willowsokora commented 3 months ago

Plex Rewind Version

4.1.0

Description

I just installed this on my Unraid server, pointed it at my Tautulli, Plex, and Overseerr instances, and the "Connection" tab is green, but the rest of the tabs in the setup are red and the "General" tab is saying it can't find any libraries in my plex server. I don't see anything aside from the startup messages in the logs, no errors, but I definitely have libraries!

Steps to reproduce

  1. Install plex-rewind
  2. Set up connections to other services
  3. plex-rewind unable to find libraries

Screenshots

No response

Logs

No response

Platform

desktop

Device

Macbook Pro M1 Pro

Operating System

Macos 14.5

Browser and version

Safari 17.5

Additional context

No response

RaunoT commented 3 months ago

Here's a few steps you could try:

  1. Have you tried re-saving the "Connection" settings and do you get the "Settings saved!" success message?
  2. Do you see your libraries listed in Tautulli under "Libraries"?
  3. Did you use a local private IP address (e.g 192.168.1.1) or a domain name instead of localhost?

The rest of the settings tabs will turn green once you save them for the first time.

github-actions[bot] commented 2 months ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.