Error when enabling Production/disable Sandbox

[ghost]

Hi, I am getting the error below when disabling the sandbox

please advice. TQ

[hisyamadzha]

Hi @ammard2u , You might need to change your api credential as well, not just make 'mp_dev_mode' to false. To use full service of the xdk, you need a valid;

• username
• password
• verification key
• 'mp_dev_mode' = false (Using development account) and 'mp_dev_mode' = true (Using production account)

[ghost]

Hi @hisyamadzha yes. i use all the valid details from Android app setting (we have production app in android). still getting the error

enabling the mp_dev_mode = true and sandbox = false also getting the same issue

[hisyamadzha]

@ammard2u, means this is your 1st time encounter such error? Please report this issue to our support at support-sa@razer.com and our support will prompt accordingly.

[ghost]

first time in flutter sdk. sandbox is ok. just the production part is not ok

[hisyamadzha]

Yes, sandbox is just a offline mockup response done by the app and not connected to RMS server.