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Razviar / marvelsnaptracker

Marvel Snap Tracker repo
https://marvelsnap.pro/
154 stars 34 forks source link

Matches, Decks and Collection not Loading in Marvelsnap.pro #17

Open 9Pixxel11 opened 1 year ago

9Pixxel11 commented 1 year ago

my data is not showing up in marvelsnap.pro. Tracker is up running and connected with the correct website user. I'm playing on PC and in the nvprod folder there are some files:

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9Pixxel11 commented 1 year ago

Hi, any update to this? thx

Razviar commented 1 year ago

Hello! Have you tried to wipe settings and sync again?

9Pixxel11 commented 1 year ago

Hi Razviar, yes multiple times, but the issue persists.

Razviar commented 1 year ago

I can see that we have user TidyIce86#57561 with user ID 287924 in our database, but respectrive website user 287924 for some reason is missing. Moreover, I can see your collection and matches uploaded into DB under ID 287924. Have you used "delete account" tool for your account?

Basically now you need to register a new account on the website, repeat sync process and tracking should resume.

9Pixxel11 commented 1 year ago

thx for the reply. where can I find the "delete account"? is it the one in the settings of marvelsnap.pro you're refering to?

Razviar commented 1 year ago

Account deletion is available here: https://marvelsnap.pro/settings/

But you don't need it. Just register a new account and sync it (after the settings wipe ofc)