tracker is not updating (yeah i know, probably a noob thing...)

aBystander295 commented 4 years ago

Detailed context (ISSUES WILL NOT BE INVESIGATED WITHOUT IT!):

https://mtgarena.pro/u/aBystander-67475.175021/
mtga.cc/progress/?aBystander-67475.175021

Your Desktop:

OS: Windows 10
AppVersion: 2.0.43

Describe the bug

haven't played in a long time...
the app is correctly Syncd but my collection doesn't show up on the server
have uninstalled and reinstalled MTGA and the app, wiped the setting...
the detailed log are enabled
i nuked my old MTGA pro account and created a new one, the app is synced to the new one but nothing get to the server
i have openened my firewall for mtgaprotraker

output_log.zip

am i the only one with this issue?

Razviar commented 4 years ago

Thanks for reporting, we will investigate

Razviar commented 4 years ago

I just uploaded your log from my PC in test mode, and all data got into your account. So it's something weird. You should try to uninstall tracker and manually remove folder C:\Users{USERNAME}\AppData\Roaming\MtgaProTracker then try installing and syncing again.

aBystander295 commented 4 years ago

it worked, thanks!!

Razviar / mtgap

tracker is not updating (yeah i know, probably a noob thing...) #105