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Razviar / mtgap

Support tool for MTG Arena online game
https://mtgarena.pro/
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MTGA Update Breaking Changes #226

Closed belugas64 closed 3 years ago

belugas64 commented 3 years ago

MTGA Pro link: mtga.cc/u/Artoo_Detoo MTGA Pro ID: 189339 MTG Arena ID: Artoo_Detoo#87904

Desktop: Windows 10 App version: 2.1.20

The new version of the program is having issues finding my user credentials in log. I keep getting this message when I open the program:

image

And the message does not disappear whether MTG Arena is open or not.

Steps to reproduce the behavior:

  1. Open MTGArena.PRO
  2. Open MTG Arena
  3. Whether or not MTG Arena is open, the program cannot find my user credentials.

I have restarted my computer and reinstalled MTGArena.PRO. This issue existed before the Arena patch update today, and continues to exist after the Arena patch update.

I just tried uninstalling again and re-installed 2.1.19 and 2.1.16 and both of them are giving me the same issues, so I am not sure if I am the only one with this issue now. The program was working fine for me yesterday.

ashyndeton commented 3 years ago

I am encountering this bug as well.

belugas64 commented 3 years ago

I tried wiping all settings but now the program does not give me the option to re-sync the account.

image

image

Razviar commented 3 years ago

Is this happening after MTGA update?

ashyndeton commented 3 years ago

Yes, it started happening after the MTGA update today. I wiped the settings as well and am getting the same results as belugas64's screencaps.

On Thu, Mar 11, 2021 at 11:01 AM Razviar @.***> wrote:

Is this happening after MTGA update?

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/Razviar/mtgap/issues/226#issuecomment-796969344, or unsubscribe https://github.com/notifications/unsubscribe-auth/ATGANNO5APD3V2BBW7KXFL3TDEHR7ANCNFSM4ZAU2SKA .

Razviar commented 3 years ago

Well, then it have nothing to do with 20th version update, it's WOTC doing breaking changes again. We will try to fix it asap, but it needs investigation. And currently we can't even download updated mtga client since it's loading too slow.

belugas64 commented 3 years ago

Thanks for your hard work and dedication, we really appreciate everything you put into this program.

Razviar commented 3 years ago

It will take a day or two to restore traking, since we will have to review some basic concepts on which this tracker is reliant.

belugas64 commented 3 years ago

Take your time, we are forever indebted to you for this program in the first place.

ashyndeton commented 3 years ago

Thank you Razviar, appreciate the quick response and work you've done!

On Thu, Mar 11, 2021 at 1:14 PM belugas64 @.***> wrote:

Take your time, we are forever indebted to you for this program in the first place.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/Razviar/mtgap/issues/226#issuecomment-797052934, or unsubscribe https://github.com/notifications/unsubscribe-auth/ATGANNPGTUDRHPYJKDYIX33TDEQA3ANCNFSM4ZAU2SKA .

-- Best,

Darren Hartman PDX | LAX 732.674.6200 www.alkemiccolor.com http://www.alkemiccolor.com

maverikki commented 3 years ago

If I can help by submitting log files or anything I am willing to help. They changed several things in the logs it seems.

Guruhoops commented 3 years ago

Thanks very much Razviar.

8nt0n1us commented 3 years ago

Just wanted to add that I have the same problem but in addition this morning I found the tracker (2.1.20, Mac OS) using 100% CPU when I unlocked my screen and after killing it and starting it again the CPU usage is fine but then it said I had to resync my account and when I click sync it shows me a screen on website telling me this account is already synced with another account. I tried "wipe all settings" button and now it says I have to sync but interestingly it shows that my "MTGA nick:" is:

ossThreadLogger]<== PlayerInventory.GetRewardSchedule {"id":15

So I guess something has changed in the logging structure and it is getting misparsed somehow...

Anyway just wanted to share that in case it is helpful with your analysis.

As others have said: thanks a lot for providing this awesome tool!

Razviar commented 3 years ago

2.1.21 released, should resolve the issues.

Guruhoops commented 3 years ago

It has for me thank-you very much :o)

marktaling commented 3 years ago

It has fixed the issue for me as well.

belugas64 commented 3 years ago

Thanks so much for fixing issues faster than Magic Arena can. I can't even log in yet but I will test it when I can.

chronuss commented 3 years ago

I still get this. If I tell it to skip, it still does not sync any data. mtgapro mtgapro~1

Razviar commented 3 years ago

@chronuss try to wipe settings and start over

chronuss commented 3 years ago

@Razviar I have wiped settings. It still results in the same. I get this after wiping all settings. Capture1

If I tell it to skip, I still get the same as in the previous post and the website shows this. Capture

Razviar commented 3 years ago

@chronuss can you give me some details: how exactly step by step are you getting this error? Do you have 1 account? Also, it might help to manually wipe C:\Program Files\Wizards of the Coast\MTGA\MTGA_Data\Logs\Logs folder, restart MTGA and then try to launch Tracker.

chronuss commented 3 years ago

@Razviar I do only have one account. I do not have MTGA installed in the default path, I have it installed in J:. I deleted all the logs in \Logs. I uninstalled/reinstalled tracker. Wiped all settings Set the path for \MTGA_Data Started tracker. Started MTGA. Still only get the option to sync this account, then get the above screenshots. If I skip, tracker just says Skipping this account and no data syncs.

chronuss commented 3 years ago

@Razviar I even tried uninstalling/reinstalling MTGA to the default path. Still get the same errors as above after reinstalling MTGA and the tracker.
Capture4

ashyndeton commented 3 years ago

Just checked it out and everything seems to be working for me again. I had to do Skip Account, sync my old logs and then it let me Sync Account normally the second time I tried.

On Fri, Mar 12, 2021 at 11:04 AM chronuss @.***> wrote:

@Razviar https://github.com/Razviar I even tried uninstalling/reinstalling MTGA to the default path. Still get the same errors as above after reinstalling MTGA and the tracker. [image: Capture4] https://user-images.githubusercontent.com/21046778/110986530-c537a700-833b-11eb-94bb-ac31357ce8fd.JPG

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/Razviar/mtgap/issues/226#issuecomment-797689349, or unsubscribe https://github.com/notifications/unsubscribe-auth/ATGANNPTSTLXPZVVDL3RGK3TDJJR5ANCNFSM4ZAU2SKA .

-- Best,

Darren Hartman PDX | LAX 732.674.6200 www.alkemiccolor.com http://www.alkemiccolor.com

chronuss commented 3 years ago

Still no joy. I have tried every combination but it will not sync, I keep getting told it's already synced with another account.

Razviar commented 3 years ago

@chronuss we will investigate your case deeper. At this point I can advise just wait for a few days while we looking into it

chronuss commented 3 years ago

Will give you any information you need.

Razviar commented 3 years ago

Did some fixes in users DB, for all users with issues similar to @chronuss issue should be resolved after tracker settings wipe and re-sync.

chronuss commented 3 years ago

That did it. Up and running now.

belugas64 commented 3 years ago

Just want to report as the original poster that the tracker works now that I've tried it. As I said, I can't thank you enough for reacting faster than Magic Arena!

Razviar commented 3 years ago

@belugas64 thanks for the kind words :) closing the issue now