Razviar / mtgap

Support tool for MTG Arena online game
https://mtgarena.pro/
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Collection not updating #275

Closed Tr0ll13n closed 2 years ago

Tr0ll13n commented 2 years ago

Detailed context (ISSUES WILL NOT BE INVESIGATED WITHOUT IT!):

Your Desktop:

Describe the bug My collection has not been updated since August 19.

To Reproduce I rarely played during summer and saw issues with collection update following Innistrad release, so was not really worried by the problem. Now I am back, I see the tracker is supposed to be updated, yet my collection is not updating. Everything else (matches, results, and so on) are updating correctly.

Tried to sync old logs in the tracker, no change.

Thanks for your help,

Razviar commented 2 years ago

Please check if antivirus blocking any tracker dlls. Also try to restart everything, wipe settings and re-sync. Some people might need to run tracker as admin to get collection synced

Razviar commented 2 years ago

When everything is working as it meant to, you should be able to see your collection output in log. Specifically, line

[MTGA.Pro Logger] Collection

in your C:\Users\{USERNAME}\AppData\LocalLow\Wizards Of The Coast\MTGA\Player.log

If there's no single [MTGA.Pro Logger] line in log despite MTGA is running and tracker is active, then something went wrong.

Tr0ll13n commented 2 years ago

No [MTGA.Pro Logger] line in log indeed. Will try running tracker as admin.

Tr0ll13n commented 2 years ago

Fixed the issue. Thanks a lot, m8. Your tool is extremely useful. Cheers!