Razviar / mtgap

Support tool for MTG Arena online game
https://mtgarena.pro/
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Tracker not responding as soon as i sync my account #402

Open RoelandMatthijssens opened 2 months ago

RoelandMatthijssens commented 2 months ago

Detailed context (ISSUES WILL NOT BE INVESIGATED WITHOUT IT!):

Your Desktop:

Describe the bug The app used to work fine until it crashed at one point. I reinstalled it after removing all settings in %APPDATA%. I reinstalled the app and and tried syncing my account again. It redirects to the webpage to log me in and as soon as i click the connect account button the app freezes with the (not responding) header. Up till i click the sync button i can navigate the different tabs in the app.

To Reproduce Steps to reproduce the behavior:

  1. Remove data from %APPDATA%
  2. open tracker
  3. click sync account
  4. allow connection
  5. App freezes I've tried numerous times and each time with the exact same result.

image image image I can click around image image image image As soon as i click the button image

Revilak commented 2 months ago

Hello, I suggest to uninstall MTG Arena Pro tracker completely by using its built uninstaller and not manually. Just follow one of these methods:

1) Start Menu: Click Start, and choose your app from the list that appears. Right-click the app you wish to remove. Select Uninstall.

2) Control panel Click on the search area in your taskbar. Type "Control Panel," then select it. Choose Programs > Programs and Features. Find the program you want to delete, and right-click on it. Choose Uninstall or Uninstall/Change (depending on what appears). Proceed through the steps from the Windows 10 uninstaller to complete the process.

3) Settings page Click Start. Choose Settings > Apps > Apps & Features. Choose the apps you want to uninstall and click the Uninstall button.

After you have uninstalled MTG Arena Pro tracker just reinstall it and sync account.