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RealRaven2000 / quickFilters

Thunderbird Add-on: quickFilters
http://quickfilters.quickfolders.org/
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Registration Missing #190

Closed AndrewMStein closed 1 year ago

AndrewMStein commented 1 year ago

I've written two emails with no response about my paid renewal to Quickfilters. I never got an upgrade code and I keep getting messsages about my licence being expired. I even sent the Amex receipt to show tht it was paid.

RealRaven2000 commented 1 year ago

I see an order QUI230330-1533-41111 under your name from Australia on 30/03/2023, is that the one?

I haven't found any recent communications from you in my Spam folder.

I did a global search based on your name in my emails and found that I had replied to them on 31/03 and 03/04; if you reached out to me around end of march / beginning of April, then it is possible that my Email address (axel[dot]grude@gmail[dot]com) is blocked on your mail server. Can you confirm that this is the date when you renewed the license, then I will try to contact you from my alternative email address thunderbirddaily@gmail[dot]com.

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AndrewMStein commented 1 year ago

I found the rogue filter that was trading renewal messages. you should be able to send the emails to me now.

RealRaven2000 commented 1 year ago

I found the rogue filter that was trading renewal messages. you should be able to send the emails to me now.

OK, I can resend - I assume you are the same (Australian) user as in my previous screenshot ( ? )

RealRaven2000 commented 1 year ago

I found the rogue filter that was trading renewal messages. you should be able to send the emails to me now.

I resent you a new license!