RealRaven2000 / quickFilters

Thunderbird Add-on: quickFilters
http://quickfilters.quickfolders.org/
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Filters not automatically running since T-Bird upgrade (ProtonMail accounts) #65

Open Yellow1144 opened 3 years ago

Yellow1144 commented 3 years ago

Since I upgraded to T-Bird 78.11.0, filters are no longer automatically working. I can right click on the email account and run them manually and they work fine, but they no longer run on incoming mail. Before the upgrade everything worked properly

Running on Linux Mint 20.1

Let me know if you need more info

RealRaven2000 commented 3 years ago

quickFilters doesn't actually run the filters, so you cannot debug this from that end. Can you try to put one of them on the top to see if that runs (there may be a broken filter above one of the ones that don't fire anymore).

Also try running the troubleshooter: image

It is an iterative 4-step process and can be configured via right-click to disable some unwanted steps (by default, they all run, but prompt at each step in case you want to bypass something): image

If the troubleshooter finds problems it will prompt you: image image

Yellow1144 commented 3 years ago

I have tried moving filters to the top of the list and I had already tried the troubleshooter and there were no problems. Again, They all run perfectly if I run them on each mailbox manually, they just stopped after the Thunderbird update?

Any idea how T-Bird runs the filters automatically?

Any other suggestions?

RealRaven2000 commented 3 years ago

I have tried moving filters to the top of the list and I had already tried the troubleshooter and there were no problems. Again, They all run perfectly if I run them on each mailbox manually, they just stopped after the Thunderbird update?

Any idea how T-Bird runs the filters automatically?

Any other suggestions?

I would suggest to ask the question on the matrix support chat: https://app.element.io/#/room/#thunderbird:mozilla.org

I wouldn't even mention quickFilters because it isn't really involved in the actual process of running the filters, so that would only distract people from finding a solution. Unless you can show that the problem doesn't occur with quickFilters disabled, which is very doubtful?

Yellow1144 commented 3 years ago

Further investigation shows me that filters are running automatically on my gmail accounts that I rarely use now, but are not working automatically (but do work manually) with my protonmail accounts (which uses their Bridge proxy) which is where most of my mail is arriving. I will check Protonmail for this issue.

RealRaven2000 commented 2 years ago

Further investigation shows me that filters are running automatically on my gmail accounts that I rarely use now, but are not working automatically (but do work manually) with my protonmail accounts (which uses their Bridge proxy) which is where most of my mail is arriving. I will check Protonmail for this issue.

Did you find anything in their forums? Maybe check the JavaSCript error console (Ctrl+Shift+J) for messages from any filters running in ProtonMail