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RechercheTech / mss-doc

My sCool Server Documentation
http://mss-doc.readthedocs.io/
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User was unable to login via rdp #9

Closed intelliant01 closed 7 years ago

intelliant01 commented 7 years ago

Encountered an instance today when user was unable to connect to the MSS via RDP.

Tried from Windows and then Linux. Tried with multiple users logins ensuring that an already logged in user id was not being used for these attempts. Tried restarting the xrdp service - service systemctl restart

Eventually restarting the MSS resolved the issue.

If this recurs, shall try the exact troubleshooting steps given herein - http://mss-doc.readthedocs.io/en/latest/07-Troubleshooting/#xrdp-remote-desktop-connection

intelliant01 commented 7 years ago

This issue was moved to RechercheTech/mss#9