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RedHatInsights / insights-chrome

Chroming for Insights apps
MIT License
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Refreshing HCCM OpenShift Charge or Cloud Cost page results in 'File not found' #123

Closed dlabrecq closed 5 years ago

dlabrecq commented 5 years ago

Describe the bug On production if you navigate to either HCCM OCP/AWS cost details; then refresh, the Insights console shows a blank page with 'File not found' text.

To Reproduce Steps to reproduce the behavior:

  1. Go to HCCM OpenShift Charge or Cloud Cost
  2. Click on refresh
  3. See error

Expected behavior Pages should reload correctly

Screenshots screen shot 2019-01-24 at 11 24 15 am

Additional context This is only an issue with the production environment. I'm not able to reproduce with a local CI or Insights beta.

It was suggested its related to akamai?

See the kpku-ui issue here: https://github.com/project-koku/koku-ui/issues/429

Kinlaw commented 5 years ago

There is a Failover Rule in Akamai that should redirect all requests from /platform/cost-management/* to /platform/cost-management/index.html before hitting NetStorage for the resource. This specific query is not being caught by the rule.

We have an open issue with Akamai to determine/remedy the cause of this.

iphands commented 5 years ago

@dlabrecq Is this still an issue on cloud-dot? I have a regression test suite to help us catch stuff like this and only see things failing on Beta atm.

iphands commented 5 years ago

FYI we are using this to help us with the Cloud rules: https://github.com/RedHatInsights/akamai-smoke-test

dlabrecq commented 5 years ago

I no longer see the issue on prod. I'll close