Redirect from customer support team - case 11082530

[phoboshero]

Hi,

We are hitting an authentication issue when trying to integrate FX pricing API from our system, please find details below:

• Account with Refinitiv: Johnny.phan@ebonex.pro
• Get access token via https://api.refinitiv.com:443/auth/oauth2/v1/token: worked
• Calling https://api.refinitiv.com/streaming/pricing/v1/ with access token - error (see error message below)

{ "error": { "id": "1f1bb7bb-52e3-4372-ae55-947cd32d0478", "code": "insufficient_scope", "message": "access denied. Scopes required to access the resource: [trapi.streaming.pricing.read]. Missing scopes: [trapi.streaming.pricing.read]", "status": "Forbidden" } }

We had a call with the customer support team and they can't figure out this issue, please give us a help in an urgent manner since our business is currently blocked by this, thanks a lot.

Best Regards, Robbin

[wasin-waeosri]

Hello @phoboshero

The "access denied. Scopes required to access the resource: [trapi.streaming.pricing.read]. Missing scopes: [trapi.streaming.pricing.read]" error message means the account does not have permission to the Real-Time streaming access and the /streaming/pricing/v1/ endpoint.

Please contact the Account manager to verify the permission.