„We believe that freelance work could be a good way to ’integrate’!“
WHY:
connection between locals and refugees
use your skills
young people are looking now for work
Assumption: (legal) freelancework is a good/the best option; people are willing to do freelance jobs
HOW:
Web APP/tool for newcomers to start FreelanceWork (Plattform für die
Vermittlung selbsständiger Arbeit für Newcomer_innen)
* the only App to provide selfemployment
App helps you to go through the process (that you feel more comfortable)
Probems: it is a fact that exists exploitative and dangerous working conditions
GOAL: Create opportunity for people to be paid for their skills (and not to be exploited)
Freelance: temporary job
How can we provide the necessary information/guidance?
* if we can go to some official insitutions, make kind of reportage with them and newcomers
* workshop: invite experts, people to talk about the topics (e.g. jobcenter, social worker, Amt, NGOs)→ then podcast, video
* links to certain projects: Pro Asyl, lawclinic (law students), NGO's etc.
* connect with existing meetups, communities, events etc.
* research and list: meetups, events, workshops (free or paid by the jobcenter), to learn from professionals about „legalities“ and general „business knowledge“ → leeds for follow up informations
german search terms (google)
* selbst über den gesamten Prozess informiert sein, also über wie funktioniert Freelancing? (alle
rechtlichen Schritte etc.)
* provide basic informations/simple „rules“: always go together (every time at least two persons) to
the ABH (Ausländerbehörde) for example etc.
* contact lawyers, accountants, institutions to ask them directly (via phone/mail,...)
→ for FAQ: Info, contact (mail, phone, website), curated by them
→ live support on the APP (Chat?)
Edge cases: Specialists in Chat (e.g. law students)
* FAQs: use the community, giving s.o. the tools to him/herself
* tutorials
„Just in time information“ (checklist email)
* learning process via form and email sets, tests
* one to one mentorship: for each step, for the whole process
Which „words“/“search“ terms are necessary at which step of the process?
How to find the right amount of infos?
Volunteers and employees - ensure that they are not exploited
infos about rights and expectations in target language to both mentors and volunteers; employers and employees
code of conduct
full transparency
ensure work is legal → too much „gateway“ is unweidly; not enough → people accidently
break the law
Ethical issues
working conditions
what type of contracts?
what about unemployed german people?
→ survey?
Matching real needs
building the website with refugees not for them
* avoid building a hot air machine
Engaging the refugee community
* present to refugees the project in the „Heime“
* Feedback
Alliances/Partnerships
* prevent exploitation
* legal info on selfemployment (paperwork)
asked to provide advice on many things (Housing etc.)?? (nicht zu viel??)
quality work
advice in Freelancing
Organisation
* workload issues
mailchimp spam survey
data on success
fundraising team
feedback, analyse survey, report
time
* seeking grants
development
* social media → workload
* tech team: build and update APP and Website → workshop format for developping content
content team: relationships to experts: legal, burocratic, job providers; translation
Website
* order/filter
media
code quality
profile
better search function
* mash up for offers
CV to add
data protection
matching
better design for mobile
maybe delete old posts/offers from listening
languages (translation), Refugee Phrasebook as a tool
face to face meetings plus Dolmetscher
confidence when using the platform/app
outreach (lists of places to meet refugees) „market the App“
App not useful if too complicated
→ you only have one chance with the Web APP, which means that if somebody looks at it, wants
to use it and sees that it doesn't work then won't use it anymore: therefore: make the thing work before you spread it!!
→ information needs to be free and useful → VALIDATION of information
Trust
* Bewertungs System
Communication
Escrow
Users
Situation: about 2 mio. refugees, 11% self employed (or more)
Age: 2030
Professions
Languages: Arabic, French, English, Persian; main language of work: german, english
Family Status: single
Living Place
Needs
information to be self employed
information to search on the internet
Burocracy: Steuernummer etc.
maybe train the refugee accountants; approach Jobcenter
mentorship (How to reach out to possible mentors?)
fresh up knowledge
mobile first, web app: offline enabled (minimize downloading/rate)
questionaire about a status of the applicant
Coop with Jobcenter and Activists and Universities (newcomers can go there to ask → maybe more effective)
Create Flyers
→ reach out as well Heime, (auch außerhalb von Berlin), Sprachschulen, LaGeSo
→ first information offline?
Refugee Phrasebook
→ officially you can't work without residence permit: find a lawyer, who knows all these things or
we will investigate (ask e.g. at BAMF/ABH)
→ Research on legal issues
We don't like
* integrative user groups ?? (I don't know what we meant with that...)
* nobody feels left behind
* every profession?
Accounting
* Jobcenter
* knowledge of german Steuerrecht
* universities?
Roadmap brainstorm
* design survey (experts, users of the app)
* test survey
* write project description (short)
* make video (how to fill out forms, video with experts, newcomers, etc., the whole process)
* post video and survey
finance plan
structure
* outsourcing skills: how much can we delegate? Define: how we delegate work?
* fundraising (volunteer people, organisation who knows about fundraising and searches?)
* volunteer job: description
1) Strategy Development
2) Someone do the fundraising, get money; Volunteer Coordination
3) Organisational Governance/management strategy/Define project accontability to users
25.6.2016 - OKF, Tempelhofer Ufer (WORKSHOP)
Inga prepared a very good summary for us
RefugeesWork
„We believe that freelance work could be a good way to ’integrate’!“
WHY:
Assumption: (legal) freelancework is a good/the best option; people are willing to do freelance jobs
HOW:
Probems: it is a fact that exists exploitative and dangerous working conditions
GOAL: Create opportunity for people to be paid for their skills (and not to be exploited)
How can we provide the necessary information/guidance?
* if we can go to some official insitutions, make kind of reportage with them and newcomers
* workshop: invite experts, people to talk about the topics (e.g. jobcenter, social worker, Amt, NGOs)→ then podcast, video
* links to certain projects: Pro Asyl, lawclinic (law students), NGO's etc.
* connect with existing meetups, communities, events etc.
* research and list: meetups, events, workshops (free or paid by the jobcenter), to learn from professionals about „legalities“ and general „business knowledge“ → leeds for follow up informations
* selbst über den gesamten Prozess informiert sein, also über wie funktioniert Freelancing? (alle rechtlichen Schritte etc.)
* provide basic informations/simple „rules“: always go together (every time at least two persons) to the ABH (Ausländerbehörde) for example etc.
* contact lawyers, accountants, institutions to ask them directly (via phone/mail,...) → for FAQ: Info, contact (mail, phone, website), curated by them → live support on the APP (Chat?)
Schaubild von Ali: Process: People→ orientation, refresh – professionals/experts (expertise) →equipments→ legal selfwork
* FAQs: use the community, giving s.o. the tools to him/herself
* tutorials
* learning process via form and email sets, tests * one to one mentorship: for each step, for the whole process
How to find the right amount of infos?
Volunteers and employees - ensure that they are not exploited
Ethical issues
Matching real needs
Engaging the refugee community * present to refugees the project in the „Heime“ * Feedback
Alliances/Partnerships * prevent exploitation * legal info on selfemployment (paperwork)
Organisation * workload issues
Website * order/filter
→ you only have one chance with the Web APP, which means that if somebody looks at it, wants to use it and sees that it doesn't work then won't use it anymore: therefore: make the thing work before you spread it!! → information needs to be free and useful → VALIDATION of information
Trust * Bewertungs System
Users
Needs
Create Flyers → reach out as well Heime, (auch außerhalb von Berlin), Sprachschulen, LaGeSo
→ first information offline?
Refugee Phrasebook
→ officially you can't work without residence permit: find a lawyer, who knows all these things or
we will investigate (ask e.g. at BAMF/ABH)
→ Research on legal issues
We don't like
* integrative user groups ?? (I don't know what we meant with that...)
* nobody feels left behind
* every profession?
Accounting
* Jobcenter
* knowledge of german Steuerrecht
* universities?
Roadmap brainstorm
* design survey (experts, users of the app)
* test survey
* write project description (short)
* make video (how to fill out forms, video with experts, newcomers, etc., the whole process)
* post video and survey
* outsourcing skills: how much can we delegate? Define: how we delegate work?
* fundraising (volunteer people, organisation who knows about fundraising and searches?)
* volunteer job: description
1) Strategy Development
2) Someone do the fundraising, get money; Volunteer Coordination
3) Organisational Governance/management strategy/Define project accontability to users
4) Work on Website and build partnerships