Latest update makes fancontrol unresponsive

[shotgunanaconda]

Hellom I believe the latest update has made FanControl unresponsive. I see my charts and fans, but they freeze and get stuck at a temperature. Pressing edit, settings menu or any other action such as manual control does nothing. I've tried redownloading, running as admin, rebooted but nothing really works. I haven't changed settings or curves, so its very odd.

There's no log.txt file to share but attached my fan config.

fan1.zip

[User2564]

Hi @shotgunanaconda,

In the interest of providing some hopefully effective troubleshooting advice I would suggest.

• Checking your system uptime (Task Mgr, Ctrl - Shift - Esc(ape), Performance tab, CPU, at the very bottom. In my case 8:15:19; eight days, fifteen hours and nineteen minutes) as by default Windows 10 has "Fast Startup" enabled and it is more of a pain personally.

• Providing more detailed Operating System (Setting application (which can be accessed via the start menu, aka Windows key and then searching for "About" with no double quotes.)) and hardware information e.g.

  • Windows 10 (Home/Pro/Education)
  • Version: 22H2
  • OS build: 19045.2965
  • CPU: AMD Ryzen 7 5700X
  • GPU: AMD Radon 6800 XT
  • Motherboard: AM4 - Asrock X570 Steel Legend - running BIOS v5.01
  • A breif summary of fan cabling, in my case most fans are plugged directly into motherboard headers except for two which are plugged into a Y-splitter and then into a header.

• I would also suggest making a copy of the current config folder (Configurations) to somewhere more accessible e.g. your desktop.

  • Open Task Mgr and under "Processes" find "FanControl" then right click and select "Open file location".
  • Once the copy has been made, kill FanControl via "Processes" -> "FanControl" then right click and select "End Task".
  • Then delete the "Configurations" subfolder and "FanControl.exe.config" which should hopefully effectively force the program to appear as if you had just downloaded it for the first time.

[shotgunanaconda]

Thanks for the tips, pretty sure its a software thing but here's the spec for reference:

Processor 13th Gen Intel(R) Core(TM) i5-13600K 3.50 GHz Installed RAM 16,0 GB (15,8 GB usable) Intel i5-13600k nvida 3060ti MSI Pro Z690-A WIFI DDR4

I experimented with removing the config and putting them back, i think it's something with the Cache filder. removing that has for now solved the issue but will see if it comes back.

[User2564]

If it is not DNS then it is caching.
My fingers are crossed that your issue does not reappear.