RenderHeads / UnityPlugin-AVProMovieCapture

AVPro Movie Capture is a Unity Plugin for advanced video capture to AVI/MP4/MOV files
https://renderheads.com/products/avpro-movie-capture/
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Crash of the application when recording for a long time #348

Closed IceTrooper closed 10 months ago

IceTrooper commented 11 months ago

Describe the bug My team discovered a bug that occurs only when we have screen recording enabled (there is an option in the application to disable recording and then the bug has not occurred even once) and when the application is used for about 2h-3h. Unfortunately, the bug caused the application to crash immediately.

Your Setup (please complete the following information):

Logs Player.log

Initialize engine version: 2022.2.15f1 (30d813e1a2a9)
GfxDevice: creating device client; threaded=1; jobified=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.1]
    Renderer: NVIDIA GeForce RTX 3060 (ID=0x2487)
    Vendor:   NVIDIA
    VRAM:     12124 MB
    Driver:   31.0.15.3734
Begin MonoManager ReloadAssembly
- Loaded All Assemblies, in  0.116 seconds
- Finished resetting the current domain, in  0.001 seconds
// ...
Unloading 23 unused Assets to reduce memory usage. Loaded Objects now: 354682.
Total: 91.256000 ms (FindLiveObjects: 22.122700 ms CreateObjectMapping: 12.964900 ms MarkObjects: 55.517300 ms  DeleteObjects: 0.650800 ms)

Changed cars density to: 5.
AudioCapture variable is null!
[AVProMovieCapture] Start File Capture: 1280x720 @ 30,00fps [RGBA32] vcodec:'H264' to file: '[...]'
Crash!!!
SymInit: Symbol-SearchPath: '[...]', symOptions: 534, UserName: '48535'
OS-Version: 10.0.0
// ...
C:\WINDOWS\SYSTEM32\SspiCli.dll:SspiCli.dll (00007FF9F5FE0000), size: 204800 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.19041.3636

========== OUTPUTTING STACK TRACE ==================

0x00007FF9F2215A8C (d3d11) CreateDirect3D11SurfaceFromDXGISurface
0x00007FF95B5E8770 (UnityPlayer) UnityMain
0x00007FF95B5DC183 (UnityPlayer) UnityMain
// ...
C:\WINDOWS\SYSTEM32\SspiCli.dll:SspiCli.dll (00007FF9F5FE0000), size: 204800 (result: 0), SymType: '-exported-', PDB: 'C:\WINDOWS\SYSTEM32\SspiCli.dll', fileVersion: 10.0.19041.3636
  ERROR: SymGetSymFromAddr64, GetLastError: 'Próbowano uzyskać dostęp do nieprawidłowego adresu.' (Address: 00007FF95B3E24C6)
0x00007FF95B3E24C6 (UnityPlayer) (function-name not available)
  ERROR: SymGetSymFromAddr64, GetLastError: 'Próbowano uzyskać dostęp do nieprawidłowego adresu.' (Address: 00007FF95B3E2490)
0x00007FF95B3E2490 (UnityPlayer) (function-name not available)
  ERROR: SymGetSymFromAddr64, GetLastError: 'Próbowano uzyskać dostęp do nieprawidłowego adresu.' (Address: 00007FF95B3E230D)
0x00007FF95B3E230D (UnityPlayer) (function-name not available)
0x00007FF95BD5822B (UnityPlayer) UnityMain
0x00007FF95BD561CB (UnityPlayer) UnityMain
0x00007FF95BD56137 (UnityPlayer) UnityMain
  ERROR: SymGetSymFromAddr64, GetLastError: 'Próbowano uzyskać dostęp do nieprawidłowego adresu.' (Address: 00007FF95B391EDE)
0x00007FF95B391EDE (UnityPlayer) (function-name not available)
0x00007FF9F7A47344 (KERNEL32) BaseThreadInitThunk
0x00007FF9F8AA26B1 (ntdll) RtlUserThreadStart

========== END OF STACKTRACE ===========
Chris-RH commented 11 months ago

Hi,

Please can you update to the latest version of AVPro Movie Capture and repeat your test using a fresh project running only the AVPro Movie Capture Capture from Camera demo scene and see if your issue is reproduced.

Chris-RH commented 10 months ago

any luck?

Chris-RH commented 10 months ago

closed due to lack of reply