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RenderHeads / UnityPlugin-AVProVideo

AVPro Video is a multi-platform Unity plugin for advanced video playback
https://www.renderheads.com/products/avpro-video/
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[Android] Crash when using OpenGLES with OVRPlugin and 'Low Overhead Mode' is enabled #1807

Closed Anton111111 closed 3 months ago

Anton111111 commented 6 months ago

Please DO NOT LINK / ATTACH YOUR PROJECT FILES HERE

Describe the issue I just updated AVPRO to version 3 with package manager. But After that app start crashing immediatly after start. In fact if i change OpenGLES3 to Vulcan app stop crashing. But i need OpenGLES3. If i build empty project with demo scene 360 and with OpenGLES3 and AVPro3 it works. May be you have idea what can be cause of this crash? I compare player settings and i don't see difference with empty project. And in the first scene i don't have AvPro video player. But if i downgrade to 2.9.3 ultra version app works good.

Your Setup (please complete the following information):

Logs

logcat.txt

Anton111111 commented 6 months ago

Also tried with Unity 2022.3.23f1 and same result

Chris-RH commented 6 months ago

Hi @Anton111111,

Have you followed the upgrade steps?

Anton111111 commented 6 months ago

Hi @Anton111111,

Have you followed the upgrade steps?

Yes. Also i've tried manual remove AVProVideo folder from project and import AVPro 3. Same result

Chris-RH commented 6 months ago

What sort of media are you trying to play? (resolution, codec, FPS, bitrate, local/streaming) Does it run in editor? Could you provide a full logcat please

Anton111111 commented 6 months ago

What sort of media are you trying to play? (resolution, codec, FPS, bitrate, local/streaming) Does it run in editor? Could you provide a full logcat please

this is a full logcat (i filtered output with "Unity"). Funny that i don't play any video :) On the first scene i don't have video player at all. But the app crashed immediately on start (i don't see splash screen even).

What i've done: 1) Cloned app that works good with AVProVideo 2 (clone to get fresh build). 2) Built and tested on Quest 2 and see that it works. 3) Upgraded AVProVideo to Version 3 (like described in manual) 4) Built again and installed to Quest 2 and app started crash immediately on start.

Anton111111 commented 6 months ago

Sorry here is full logcat: odh_logs_2024-04-04 14.40.42.370.txt

Anton111111 commented 6 months ago

And additional info. I've tried Development Build and it works. I see crash on Release build

Chris-RH commented 5 months ago

Out of interest, have you tested this on any other android device?

Anton111111 commented 5 months ago

Out of interest, have you tested this on any other android device?

I haven't checked on other devices. App made for Quest 2/3 and it will not work on other android devices.

Anton111111 commented 5 months ago

I see in logs line " (OpenGLESPlayerRenderer.cpp:84) VideoCaptureFactoryOpenGLES::setup - glShadingLanguageVersion: (null)" before crash. What is it mean? Is OpenGLESPlayerRenderer.cpp:84 is cause of crash ? 11:41:24.337 22397 22420 E libEGL : call to OpenGL ES API with no current context (logged once per thread) 11:41:24.337 22397 22420 I AVProVideo : 💬️ (OpenGLESPlayerRenderer.cpp:78) VideoCaptureFactoryOpenGLES::setup - glVersion: (null) 11:41:24.338 22397 22420 I AVProVideo : 💬️ (OpenGLESPlayerRenderer.cpp:80) VideoCaptureFactoryOpenGLES::setup - glVendor: (null) 11:41:24.338 22397 22420 I AVProVideo : 💬️ (OpenGLESPlayerRenderer.cpp:82) VideoCaptureFactoryOpenGLES::setup - glRenderer: (null) 11:41:24.338 22397 22420 I AVProVideo : 💬️ (OpenGLESPlayerRenderer.cpp:84) VideoCaptureFactoryOpenGLES::setup - glShadingLanguageVersion: (null) 11:41:24.338 22397 22420 F libc : Fatal signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0 in tid 22420 (UnityMain), pid 22397 (APPDEV.VISIONVR)

Chris-RH commented 5 months ago

Yeah, I do think that call to OpenGL ES API with no current context (logged once per thread) is interesting.

Are you able to send a minimal project that reproduces the issue please? Start with a fresh project and the AVPro Video demo scene and add your changes until it reproduces your crash. unitysupport@renderheads.com

Are you using any other external assets such as adverts/monetization/flutter/firebase etc that could be causing conflicts?

Anton111111 commented 5 months ago

Yeah, I do think that call to OpenGL ES API with no current context (logged once per thread) is interesting.

Are you able to send a minimal project that reproduces the issue please? Start with a fresh project and the AVPro Video demo scene and add your changes until it reproduces your crash. unitysupport@renderheads.com

Are you using any other external assets such as adverts/monetization/flutter/firebase etc that could be causing conflicts?

i don't use adverts/monetization/flutter/firebase etc. I will try make project later. It's not easy.

Chris-RH commented 5 months ago

From our point of view, as you've tested it, it obviously works as a stand alone project.
So its trying to work out what particular assets/settings are causing conflicts.

Anton111111 commented 5 months ago

From our point of view, as you've tested it, it obviously works as a stand alone project. So its trying to work out what particular assets/settings are causing conflicts.

Unfortunately i have no time on this now. But i understand what i need to do next. I will add assets which i use in my project one by one and will look is app start crashing.

Here is assets which i use in my project:

Screenshot 2024-04-24 130332
petewalker commented 4 months ago

We're also seeing this issue after upgrading to version 3.

This also happens on start up, loading a scene that doesn't contain a media player. We've followed the update instructions, and this plays fine in-editor.

We're getting output like this:

20:33:25.508  4205  4205 F DEBUG         : *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
20:33:25.508  4205  4205 F DEBUG         : Build fingerprint: 'oculus/hollywood/hollywood:12/SQ3A.220605.009.A1/50837850062000150:user/release-keys'
20:33:25.508  4205  4205 F DEBUG         : Revision: '0'
20:33:25.508  4205  4205 F DEBUG         : ABI: 'arm64'
20:33:25.508  4205  4205 F DEBUG         : Timestamp: 2024-05-14 20:33:25.386390506+0100
20:33:25.508  4205  4205 F DEBUG         : Process uptime: 0s
20:33:25.508  4205  4205 F DEBUG         : Diagnostic-Collection-Type: Tombstone Proto
20:33:25.508  4205  4205 F DEBUG         : Has-Diagnostic-Summary: Yes
20:33:25.508  4205  4205 F DEBUG         : APK-Location: /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/base.apk
20:33:25.508  4205  4205 F DEBUG         : Debugging: No
20:33:25.508  4205  4205 F DEBUG         : Has-Waited-For-Debugger: No
20:33:25.508  4205  4205 F DEBUG         : Last-Activity-Time: 14739325
20:33:25.508  4205  4205 F DEBUG         : Process-Runtime: 456418
20:33:25.508  4205  4205 F DEBUG         : Waiting-To-Kill: 
20:33:25.508  4205  4205 F DEBUG         : Killed-By-AM: No
20:33:25.508  4205  4205 F DEBUG         : Removed: No
20:33:25.508  4205  4205 F DEBUG         : Wanted-ANR-Ui: No
20:33:25.508  4205  4205 F DEBUG         : Killed: No
20:33:25.508  4205  4205 F DEBUG         : OOM-Score-Adj: 0
20:33:25.508  4205  4205 F DEBUG         : Wanted-Error-Ui: No
20:33:25.508  4205  4205 F DEBUG         : Kill-Time: 0
20:33:25.508  4205  4205 F DEBUG         : State: TOP 
20:33:25.508  4205  4205 F DEBUG         : Foreground: Yes
20:33:25.508  4205  4205 F DEBUG         : Executable: /system/bin/app_process64
20:33:25.508  4205  4205 F DEBUG         : Cmdline: education.exr.stageeditor
20:33:25.508  4205  4205 F DEBUG         : pid: 4135, tid: 4154, name: UnityMain  >>> education.exr.stageeditor <<<
20:33:25.508  4205  4205 F DEBUG         : uid: 10161
20:33:25.508  4205  4205 F DEBUG         : signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0
20:33:25.508  4205  4205 F DEBUG         : Cause: null pointer dereference
20:33:25.508  4205  4205 F DEBUG         : x0  0000000000000000  x1  0000000000000000  x2  0000000000000000  x3  0000007a66724ee0
20:33:25.508  4205  4205 F DEBUG         : x4  0000000000000000  x5  0000000000000000  x6  2d71647164636d64  x7  7f7f7f7f7f7f7f7f
20:33:25.508  4205  4205 F DEBUG         : x8  0000007a66724f40  x9  0000007a66724ea8  x10 0000007a66725080  x11 ffffff80ffffffd0
20:33:25.508  4205  4205 F DEBUG         : x12 0000007a66723a60  x13 000000000000006e  x14 0000007a66724d78  x15 0000000034155555
20:33:25.508  4205  4205 F DEBUG         : x16 0000007b58f0ec98  x17 0000007b58ea35c0  x18 0000007a63848000  x19 0000007a667250b0
20:33:25.508  4205  4205 F DEBUG         : x20 00000079afe6e440  x21 0000000000000000  x22 0000007a66726cc0  x23 00000079afeec000
20:33:25.508  4205  4205 F DEBUG         : x24 0000000000000003  x25 0000000000000002  x26 0000007a63ee84ec  x27 0000007a66726cc0
20:33:25.508  4205  4205 F DEBUG         : x28 0000007a20f8e36d  x29 0000007a66724fc0
20:33:25.508  4205  4205 F DEBUG         : lr  0000007b58eeb544  sp  0000007a66724e80  pc  0000007b58ea35d0  pst 0000000080001000
20:33:25.508  4205  4205 F DEBUG         : backtrace:
20:33:25.508  4205  4205 F DEBUG         : #00 pc 00000000000845d0  /apex/com.android.runtime/lib64/bionic/libc.so (__strlen_aarch64+16) (BuildId: 0121d6b135c6faf9599fd1ea120a8cf3)
20:33:25.508  4205  4205 F DEBUG         : #01 pc 00000000000cc540  /apex/com.android.runtime/lib64/bionic/libc.so (vsscanf+128) (BuildId: 0121d6b135c6faf9599fd1ea120a8cf3)
20:33:25.508  4205  4205 F DEBUG         : #02 pc 00000000000da8fc  /apex/com.android.runtime/lib64/bionic/libc.so (sscanf+116) (BuildId: 0121d6b135c6faf9599fd1ea120a8cf3)
20:33:25.508  4205  4205 F DEBUG         : #03 pc 00000000000391e4  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libAVProVideo2Native.so (OpenGLESPlayerRenderer::setShadingLanguageVersion(char const*, char const*, char const*, char const*)+72) (BuildId: 82adc949fb7ed68955837448655f21c81f099716)
20:33:25.508  4205  4205 F DEBUG         : #04 pc 00000000000389cc  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libAVProVideo2Native.so (OpenGLESPlayerRenderer::setup()+244) (BuildId: 82adc949fb7ed68955837448655f21c81f099716)
20:33:25.508  4205  4205 F DEBUG         : #05 pc 00000000000379b4  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libAVProVideo2Native.so (OnGraphicsDeviceEvent(UnityGfxDeviceEventType)+388) (BuildId: 82adc949fb7ed68955837448655f21c81f099716)
20:33:25.508  4205  4205 F DEBUG         : #06 pc 000000000079879c  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
20:33:25.508  4205  4205 F DEBUG         : #07 pc 0000000000815fe4  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
20:33:25.508  4205  4205 F DEBUG         : #08 pc 0000000000f0126c  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
20:33:25.508  4205  4205 F DEBUG         : #09 pc 0000000000f00814  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
20:33:25.508  4205  4205 F DEBUG         : #10 pc 0000000000a005e0  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
20:33:25.508  4205  4205 F DEBUG         : #11 pc 0000000000ec43ac  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
20:33:25.508  4205  4205 F DEBUG         : #12 pc 0000000000ec4688  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
20:33:25.508  4205  4205 F DEBUG         : #13 pc 00000000009aa5e0  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
20:33:25.508  4205  4205 F DEBUG         : #14 pc 00000000009ac9e0  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
20:33:25.508  4205  4205 F DEBUG         : #15 pc 00000000009ad7bc  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
20:33:25.508  4205  4205 F DEBUG         : #16 pc 00000000009c781c  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
20:33:25.508  4205  4205 F DEBUG         : #17 pc 0000000000222244  /apex/com.android.art/lib64/libart.so (art_quick_generic_jni_trampoline+148) (BuildId: 1ea66f55c1017c86524c9f7b53367b4a)
20:33:25.508  4205  4205 F DEBUG         : #18 pc 0000000000212520  /apex/com.android.art/lib64/libart.so (nterp_helper+4016) (BuildId: 1ea66f55c1017c86524c9f7b53367b4a)
20:33:25.508  4205  4205 F DEBUG         : #19 pc 00000000002d1f44  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/base.apk (com.unity3d.player.UnityPlayer.-$$Nest$mnativeRender+0)
20:33:25.508  4205  4205 F DEBUG         : #20 pc 00000000002115a4  /apex/com.android.art/lib64/libart.so (nterp_helper+52) (BuildId: 1ea66f55c1017c86524c9f7b53367b4a)
20:33:25.508  4205  4205 F DEBUG         : #21 pc 00000000002d0eac  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/base.apk (com.unity3d.player.UnityPlayer$C$a.handleMessage+244)
20:33:25.508  4205  4205 F DEBUG         : #22 pc 00000000000c84c0  /system/framework/arm64/boot-framework.oat (android.os.Handler.dispatchMessage+144) (BuildId: b2ecc5ba81e2b85d0c3add27327fd484da8e5e4f)
20:33:25.508  4205  4205 F DEBUG         : #23 pc 00000000000c96e0  /system/framework/arm64/boot-framework.oat (android.os.Looper.loopOnce+1424) (BuildId: b2ecc5ba81e2b85d0c3add27327fd484da8e5e4f)
20:33:25.508  4205  4205 F DEBUG         : #24 pc 00000000000c90b4  /system/framework/arm64/boot-framework.oat (android.os.Looper.loop+516) (BuildId: b2ecc5ba81e2b85d0c3add27327fd484da8e5e4f)
20:33:25.508  4205  4205 F DEBUG         : #25 pc 0000000000211608  /apex/com.android.art/lib64/libart.so (nterp_helper+152) (BuildId: 1ea66f55c1017c86524c9f7b53367b4a)
20:33:25.508  4205  4205 F DEBUG         : #26 pc 00000000002d10dc  /data/app/~~KAihSFEHeEy-9_3v2La-_g==/education.exr.stageeditor-i1KkcYjIRHmZnd5GY4ph0Q==/base.apk (com.unity3d.player.UnityPlayer$C.run+48)
20:33:25.508  4205  4205 F DEBUG         : #27 pc 0000000000218964  /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+548) (BuildId: 1ea66f55c1017c86524c9f7b53367b4a)
20:33:25.508  4205  4205 F DEBUG         : #28 pc 0000000000284060  /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+184) (BuildId: 1ea66f55c1017c86524c9f7b53367b4a)
20:33:25.508  4205  4205 F DEBUG         : #29 pc 0000000000618494  /apex/com.android.art/lib64/libart.so (art::JValue art::InvokeVirtualOrInterfaceWithJValues<art::ArtMethod*>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, art::ArtMethod*, jvalue const*)+460) (BuildId: 1ea66f55c1017c86524c9f7b53367b4a)
20:33:25.508  4205  4205 F DEBUG         : #30 pc 0000000000666a9c  /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallback(void*)+1164) (BuildId: 1ea66f55c1017c86524c9f7b53367b4a)
20:33:25.508  4205  4205 F DEBUG         : #31 pc 00000000000df308  /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+132) (BuildId: 0121d6b135c6faf9599fd1ea120a8cf3)
20:33:25.508  4205  4205 F DEBUG         : #32 pc 000000000008b36c  /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+64) (BuildId: 0121d6b135c6faf9599fd1ea120a8cf3)
Chris-RH commented 4 months ago

Are you able to send a minimal project that reproduces the issue please? Start with a fresh project and the AVPro Video demo scene and add your changes until it reproduces your crash. unitysupport@renderheads.com

Anton111111 commented 4 months ago

@Chris-RH , Unfortunately, I’m stuck on my main project right now and I can’t find time for it yet.

Chris-RH commented 3 months ago

We haven't been able to reproduce this yet. It would be incredibly helpful if we could get a minimal reproducible project please. unitysupport@renderheads.com

Ste-RH commented 3 months ago

We're also seeing this issue after upgrading to version 3.

This also happens on start up, loading a scene that doesn't contain a media player. We've followed the update instructions, and this plays fine in-editor.

  • Unity version: 2022.3.1f1
  • AVPro Video version (number and edition (trial/core/ultra/enterprise)): 3.0.1-ultra build - 2404171127
  • Operating system version: Android
  • Device model: Quest2

We're getting output like this:

20:33:25.508  4205  4205 F DEBUG         : *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
20:33:25.508  4205  4205 F DEBUG         : Build fingerprint: 'oculus/hollywood/hollywood:12/SQ3A.220605.009.A1/50837850062000150:user/release-keys'
20:33:25.508  4205  4205 F DEBUG         : Revision: '0'
20:33:25.508  4205  4205 F DEBUG         : ABI: 'arm64'
20:33:25.508  4205  4205 F DEBUG         : Timestamp: 2024-05-14 20:33:25.386390506+0100

If you require support, can you please submit a different issue and provide all the requested information. Cross posting only slows down the support process for everyone. Thanks!

Ste-RH commented 3 months ago

@Anton111111 In the Player Settings, what is your application entry point set to?

image

Anton111111 commented 3 months ago

@Anton111111 In the Player Settings, what is your application entry point set to?

I'm sure that this issue is not related to #1768 .

Here is my settings:

image

To clarify, avpro version 2 works well in my project. In this issue, I described the problem associated with migrating to version 3. On current project i use Unity 2023.1.20f1. How i wrote on other issue it's not importent for me problem with Unity 2023.2.11f1.

Ste-RH commented 3 months ago

We have just released v3.0.3 @Anton111111. If possible, please grab it and re-test.

Anton111111 commented 3 months ago

We have just released v3.0.3 @Anton111111. If possible, please grad it and re-test.

I've tried. But result is same ;(

Here is a new log with version 3.0.3 odh_logs_2024-06-17 13.13.52.189.txt

petewalker commented 3 months ago

Same here, appears to be the same issue:

libEGL         call to OpenGL ES API with no current context (logged once per thread)
AVProVideo  💬️ (OpenGLESPlayerRenderer.cpp:78) VideoCaptureFactoryOpenGLES::setup - glVersion: (null)
AVProVideo  💬️ (OpenGLESPlayerRenderer.cpp:80) VideoCaptureFactoryOpenGLES::setup - glVendor: (null)
AVProVideo  💬️ (OpenGLESPlayerRenderer.cpp:82) VideoCaptureFactoryOpenGLES::setup - glRenderer: (null)
AVProVideo  💬️ (OpenGLESPlayerRenderer.cpp:84) VideoCaptureFactoryOpenGLES::setup - glShadingLanguageVersion: (null)
libc           Fatal signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0 in tid 12874 (UnityMain), pid 12853
x20 000000766a46ac63 x21 0000000000000000 x22 000000771f3bacc0 x23 000000766a4ea000
x24 0000000000000003 x25 0000000000000002 x26 000000771d86c4ec x27 000000771f3bacc0
x28 00000076e0f8e36d x29 000000771f3b8fc0
lr 000000782b0f7544 sp 000000771f3b8e80 pc 000000782b0af5d0 pst 0000000080001000
backtrace:
#00 pc 00000000000845d0 /apex/com.android.runtime/lib64/bionic/libc.so (__strlen_aarch64+16) (BuildId: 192f6ef10489de69b4be8f9ad07e2f5e)
#01 pc 00000000000cc540 /apex/com.android.runtime/lib64/bionic/libc.so (vsscanf+128) (BuildId: 192f6ef10489de69b4be8f9ad07e2f5e)
#02 pc 00000000000da8fc /apex/com.android.runtime/lib64/bionic/libc.so (sscanf+116) (BuildId: 192f6ef10489de69b4be8f9ad07e2f5e)
#03 pc 000000000003a59c /data/app/~~hDfrkswerVpw8YV0BpUpog==/com.example.stagebranch-v6trxEMFIdq9I3U3UWhVYQ==/lib/arm64/libAVProVideo2Native.so (OpenGLESPlayerRenderer::setShadingLanguageVersion(char const*, char const*, char const*, char const*)+72) (BuildId: 8e877d2ff30a8bed8b70ed38b72b47afcfed1769)
#04 pc 0000000000039d84 /data/app/~~hDfrkswerVpw8YV0BpUpog==/com.example.stagebranch-v6trxEMFIdq9I3U3UWhVYQ==/lib/arm64/libAVProVideo2Native.so (OpenGLESPlayerRenderer::setup()+244) (BuildId: 8e877d2ff30a8bed8b70ed38b72b47afcfed1769)
#05 pc 0000000000038d6c /data/app/~~hDfrkswerVpw8YV0BpUpog==/com.example.stagebranch-v6trxEMFIdq9I3U3UWhVYQ==/lib/arm64/libAVProVideo2Native.so (OnGraphicsDeviceEvent(UnityGfxDeviceEventType)+388) (BuildId: 8e877d2ff30a8bed8b70ed38b72b47afcfed1769)
#06 pc 000000000079879c /data/app/~~hDfrkswerVpw8YV0BpUpog==/com.example.stagebranch-v6trxEMFIdq9I3U3UWhVYQ==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
#07 pc 0000000000815fe4 /data/app/~~hDfrkswerVpw8YV0BpUpog==/com.example.stagebranch-v6trxEMFIdq9I3U3UWhVYQ==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
#08 pc 0000000000f0126c /data/app/~~hDfrkswerVpw8YV0BpUpog==/com.example.stagebranch-v6trxEMFIdq9I3U3UWhVYQ==/lib/arm64/libunity.so (BuildId: 5152a82453b2158a)
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14:18:13.257
tombstoned
Tombstone written to: tombstone_26
Chris-RH commented 3 months ago

It would be incredibly helpful if we could get a minimal reproducible project please. unitysupport@renderheads.com. We haven't been able to reproduce the issue, so it would be helpful to see exactly how your project is set up. We can see why the crash is happening, but not what is causing it, if that makes sense?

Anton111111 commented 3 months ago

It would be incredibly helpful if we could get a minimal reproducible project please. unitysupport@renderheads.com. We haven't been able to reproduce the issue, so it would be helpful to see exactly how your project is set up. We can see why the crash is happening, but not what is causing it, if that makes sense?

I understand this perfectly. As soon as I can find time I will do it. At the moment I have a very heavy workload and this task is not a priority.

petewalker commented 3 months ago

@Chris-RH - I'm working on this this afternoon. Will reply to the support ticket if/when I manage it!

petewalker commented 3 months ago

Update - unable to reproduce in a fresh project as of yet.

I've discovered that in the original client project that the crash doesn't occur if I build with these options:

BuildOptions.Development |
BuildOptions.ConnectWithProfiler |
BuildOptions.ShowBuiltPlayer |
BuildOptions.ConnectToHost |
BuildOptions.AllowDebugging

Continuing with attempt to repro...

MorrisRH commented 3 months ago

@petewalker Do you have Low Overhead Mode (GLES) enabled in the oculus XR plugin settings? This is looking likely to be the cause if so.

petewalker commented 3 months ago

@MorrisRH - I do, and I had ruled it out because I'd checked that box in my reproduction attempt.

But, disabling it in the main project does seem to have fixed the issue. This is not a setting that we have changed recently - do you know why this would have had an impact only from v3 of the player?

MorrisRH commented 3 months ago

@petewalker We had to rewrite the rendering code when we added support for Vulkan to the plugin hence the major version increment. I'll try and figure out what Low Overhead Mode is actually doing under the hood and get a fix for this into the next release.

petewalker commented 3 months ago

Ah, that makes sense - thanks for the clarification @MorrisRH.

MorrisRH commented 3 months ago

This issue has been fixed and will make it into the next release (version 3.0.4).

Chris-RH commented 3 months ago

AVPro Video version 3.0.4 has been released. Please let us know if it has not fixed your issue.

Anton111111 commented 3 months ago

AVPro Video version 3.0.4 has been released. Please let us know if it has not fixed your issue.

I've tried. But result is same ;(

Here is a new log with version 3.0.4

odh_logs_2024-06-21 14.06.21.246.txt

petewalker commented 3 months ago

@Chris-RH Same here I'm afraid - it looks like the same error

avpro_logcat_20240621173134.txt

MorrisRH commented 3 months ago

Apologies, thought I had this one solved. I can only get this crash to occur with Low Overhead Mode (GLES) enabled in a release (non-Development) build. The workaround for now will be to make sure Low Overhead Mode (GLES) is disabled.

I'll continue to investigate, however the lack of information around what Low Overhead Mode (GLES) is doing and the lack of useful error output from the device is making this quite difficult.

If you still get this crash with Low Overhead Mode (GLES) disabled then it would be really helpful to know exactly how your projects are configured so I can try and match your settings.

petewalker commented 3 months ago

@MorrisRH - Is a project with the crash with Low Overhead Mode (GLES) enabled useful for diagnosis? Or does the low quality of error output make that redundant?

MorrisRH commented 3 months ago

@petewalker - Thanks for the offer however I have a reproducible case using our 360 Stereo demo scene with Low Overhead Mode (GLES) enabled and Development Build disabled. The issue is that egl context creation is failing with EGL_BAD_MATCH which (in typical GLES fashion) is vague to the point of uselessness. I'm currently working my way through the many combinations of parameters in the hopes of stumbling across one that works (which is how I managed to get things to work with Development Build enabled - sadly that didn't hold true for Development Build being disabled).

Anton111111 commented 3 months ago

I can confirm that with Low Overhead Mode (GLES) disabled app doesn't crash.

Anton111111 commented 3 months ago

@Chris-RH , @Ste-RH , i've invited unitysupport@renderheads.com to the project in github with a reproduction of the application crash.

Ste-RH commented 3 months ago

Thanks for all the input everyone. As Morris said, we have reproduced this here now and know what is causing it. We are working towards a fix for the issue which we hope will make the next build. We will update here when we have a resolution.

MorrisRH commented 3 months ago

A fix for this issue will make it into the next release (version 3.0.5).

The EGL context requires creating with the following attributes enabled when being created in a release build and Low Overhead Mode is enabled:

Chris-RH commented 3 months ago

AVPro Video version 3.0.5 has been released. Please let us know if it has not fixed your issue.

Anton111111 commented 3 months ago

@Chris-RH , I can confirm that 3.0.5 works with both Low Overhead Mode (GLES) enabled and disabled. 🥳

Chris-RH commented 3 months ago

Awesome, thank you :)