Closed YuvalMasteyCreativeLabs closed 2 months ago
From: Chris-RH @.> Sent: Tuesday, April 9, 2024 1:41 PM To: RenderHeads/UnityPlugin-AVProVideo @.> Cc: Yuval Mastey @.>; Author @.> Subject: Re: [RenderHeads/UnityPlugin-AVProVideo] CPU usage over 80% (Issue #1815)
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Ahh, that's a 6 year old GPU. Do you get the same results when you use 2.9.3? Have you tried lower resolution videos?
Ahh, that's a 6 year old GPU. Do you get the same results when you use 2.9.3? Have you tried lower resolution videos?
Closed due to lack of reply
Dear AVPRO Support Group,
We are currently using the AVPro Core Edition and are interested in exploring the upgrade path to the Ultra Edition.
Would you be able to provide us with information on the upgrade cost for our existing license? Best Regards,
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AVPRO Support Group , Hello again,
Please see below, checking in with you guys to see I f we can an answer regarding the questions below?
Best Regards,
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From: Yuval Mastey @.> Date: Wednesday, 22 May 2024 at 17:35 To: RenderHeads/UnityPlugin-AVProVideo @.> Cc: Guy Brill @.***> Subject: AVPro Upgrade Plan
Dear AVPRO Support Group,
We are currently using the AVPro Core Edition and are interested in exploring the upgrade path to the Ultra Edition.
Would you be able to provide us with information on the upgrade cost for our existing license? Best Regards,
@. @. [Text Description automatically generated] [Icon Description automatically generated] https://www.linkedin.com/company/creative-labs-israel/ [Icon Description automatically generated] https://www.facebook.com/CreativeLabsIsrael [Icon Description automatically generated] https://instagram.com/creative_labs_israel?igshid=YmMyMTA2M2Y= [Text, logo Description automatically generated with medium confidence] http://www.creativelabs.co.il/
Please DO NOT LINK / ATTACH YOUR PROJECT FILES HERE
Describe the issue I am experiencing an issue with excessive CPU usage on Android devices during local playback of a 4K MP4 video using AVPro Video in Unity. Despite the expectation for such tasks to primarily leverage the GPU, thereby maintaining balanced CPU usage, it has been observed that the GPU remains largely underutilized throughout the playback process. This behavior contrasts starkly with the smooth playback performance achieved when the same video file is played using an offline player app, which suggests that the offline player manages to engage the GPU effectively, mitigating the CPU load. This discrepancy raises concerns regarding the configuration or handling of video playback within the Unity environment, particularly in the context of local (non-streamed) content, where hardware acceleration should feasibly minimize CPU strain
Its Only on Android on Windows i see the GPU works fine. Your Setup (please complete the following information):
To Reproduce
Logs If applicable, add error logs to help explain your problem.
Screenshots![image](https://github.com/RenderHeads/UnityPlugin-AVProVideo/assets/143925336/a5e85652-42ce-4461-8717-5b08ff2619c9)
Please DO NOT LINK / ATTACH YOUR PROJECT FILES HERE
Instead email the link to us unitysupport@renderheads.com