[iOS] Crash when starting playback on devices running iOS 14

[buoutuanzi]

Please DO NOT LINK / ATTACH YOUR PROJECT FILES HERE

Describe the issue play video on ios crash， debug on xcode know that trigger EXC_BAD_ACCESS

Your Setup (please complete the following information):

• Unity version: 2022.3.28f1
• AVPro Video version (number and edition (trial/core/ultra/enterprise)): 3.0.1
• Operating system version: ios 14.0.1
• Device model: iphone 11 pro max
• Video specs (resolution, frame-rate, codec, file size): 1080p

To Reproduce just add a mediaPlayer and a displayUGUI to play a video

Logs can see the avproVideo started event

Screenshots If applicable, add screenshots to help explain your problem.

[Chris-RH]

EXC_BAD_ACCESS is caused because you are trying to access an object that has already been released from memory.

Which version of xcode are you using? Is it reproducible in a new project, only running the AVPro Video mediaplayer demo scene?

[buoutuanzi]

EXC_BAD_ACCESS is caused because you are trying to access an object that has already been released from memory.

Which version of xcode are you using? Is it reproducible in a new project, only running the AVPro Video mediaplayer demo scene?

15.3

[buoutuanzi]

EXC_BAD_ACCESS is caused because you are trying to access an object that has already been released from memory.

Which version of xcode are you using? Is it reproducible in a new project, only running the AVPro Video mediaplayer demo scene?

yes, it's a new 2dURP project only import AVPro

[Chris-RH]

Have you got any further error messages (if so, please copy and paste rather than screenshot)? Have you been able to test on any other iOS devices?

[buoutuanzi]

Have you got any further error messages (if so, please copy and paste rather than screenshot)? Have you been able to test on any other iOS devices?

no, it just crash, so there is no more log

[buoutuanzi]

Have you got any further error messages (if so, please copy and paste rather than screenshot)? Have you been able to test on any other iOS devices?

the started event is trigger, and crash

[buoutuanzi]

Have you got any further error messages (if so, please copy and paste rather than screenshot)? Have you been able to test on any other iOS devices?

I tested this issue on an iPhone 14 Pro running iOS 16.2.1, and the video plays normally.

[Chris-RH]

When using your iphone 11 pro max. Do you get the same result when building a new project in 3d built-in renderer?

[MorrisRH]

Reproduced on iPhone X running iOS 14.8. Will get this fixed for the next release.

[MorrisRH]

Fixed. This will make it into version 3.0.2

[Chris-RH]

AVPro Video version 3.0.2 has been released. Please let us know if it has not fixed your issue.