RenderHeads / UnityPlugin-AVProVideo

AVPro Video is a multi-platform Unity plugin for advanced video playback
https://www.renderheads.com/products/avpro-video/
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The issue with GetMatrixForOrientation. #1942

Closed Aunter1992 closed 1 month ago

Aunter1992 commented 1 month ago

AVprovideo 3.0.6 ultra exoplayer

When playing a video recorded in portrait mode using the phone's camera, the orientation is incorrect. It should be Orientation.PortraitFlipped, but it returns Orientation.Landscape, causing the video to play horizontally and be stretched.

image

Aunter1992 commented 1 month ago

use DisplayUGUI
image

Ste-RH commented 1 month ago

Can you please send over the video used when seeing the issue. If you wish to keep it private please email it over to unitysupport@renderheads.com with the subject 'Issue #1942'.

We will also need to know the information outlined when you report an issue:

Ste-RH commented 1 month ago

Please do not post links to projects containing AVPro Video. We make this very clear when you first post an issue on GitHub, and also I asked you to email over the project.

Please remove the project off your github account from public view. This is a breach of your license agreement.

Please email over the project as requested.

Aunter1992 commented 1 month ago

The content is too large; the email failed to send. or you can just download that apk . or You can simply record a video using your phone in portrait mode. it's easy to reproduce . android platform exoplayer ,Texture used BGRA

Aunter1992 commented 1 month ago

Please do not post links to projects containing AVPro Video. We make this very clear when you first post an issue on GitHub, and also I asked you to email over the project.

Please remove the project off your github account from public view. This is a breach of your license agreement.

Please email over the project as requested.

I have already deleted the AVProVideo content.

Aunter1992 commented 1 month ago

Could you provide me with a temporary solution?

Ste-RH commented 1 month ago

The content is too large; the email failed to send.

You can use a service like WeTransfer. Please try that to send a zip of the project.

I have already deleted the AVProVideo content.

Thank you

Could you provide me with a temporary solution?

There is no solution yet. We need the project to reproduce what you are seeing and look at how we might address it if it is a genuine issue in AVPro Video.

You can simply record a video using your phone in portrait mode. it's easy to reproduce .

Every device will record videos differently. You do not say what decide it is(?) - and we may not have that device(!). We need all component parts to accurately identify where an issue may be or else we will just be going round and round chasing our tails to find it. That will just be a waste of ours and your time!

Ste-RH commented 1 month ago

Please delete the repo and all links to it. Just because you have removed the files from the git repo, someone can still access them and download them via the commit history (which I have just done to prove the point). Again, this is a breach of your license agreement and we will raise it directly with Unity should it remain available - please delete all traces of the project asap.

I have downloaded the project here, and once the repo has been deleted I will look at your issue.

Aunter1992 commented 1 month ago

Please delete the repo and all links to it. Just because you have removed the files from the git repo, someone can still access them and download them via the commit history (which I have just done to prove the point). Again, this is a breach of your license agreement and we will raise it directly with Unity should it remain available - please delete all traces of the project asap.

I have downloaded the project here, and once the repo has been deleted I will look at your issue.

deleted

Ste-RH commented 1 month ago

Reproduced here. We are looking into the issue.

Chris-RH commented 1 month ago

AVPro Video version 3.0.7 has been released. Please let us know if it has not fixed your issue.