[iOS] - Video not playing in simulator builds

[deepakag123]

Please DO NOT LINK / ATTACH YOUR PROJECT FILES HERE

Describe the issue Testing AVPro in my project using IOS simulator. Core mobile edition

I only included the demo scene for testing. Unticked all other scenes.

On the simulator i get a blank screen.

On Xcode i am seeing a EXC_BAD_ACCESS message.

Tried reimporting and still shows same error.

Your Setup (please complete the following information):

• Unity version: 2021.3.9f1
• AVPro Video version (number and edition (trial/core/ultra/enterprise)): AVPro Video v3 - Core Mobile Edition . Version 3.0.7 - July 16, 2024
• Operating system version: Ventura 13.6.7
• Device model: MAC
• Video specs (resolution, frame-rate, codec, file size):

Screenshots attached. Error

[Chris-RH]

So its a new project, running only a demo scene? Which one? Does it play in mac editor? Have you tested it on an actual iOS device? Which version of xcode are you using?

[MorrisRH]

I'm unable to reproduce this using Unity 2021.3.40f1, AVPro Video 3.0.7 Core Mobile, Xcode 15.4.

[deepakag123]

Answers below

So its a new project, running only a demo scene? Which one? This is an existing project that I have where I have added AVPro . However, for testing , I have just excluded all the other scenes and only playing the Demo_MediaPlayer scene. See screenshot.

Does it play in mac editor? Yes, its playing on a mac editor.

Have you tested it on an actual iOS device? No, only tested on simulator.

Which version of xcode are you using? Version 15.2

Note that when I use a standalone new project, its working on the simulator. Its not working when I use it in my existing project. ![Uploading Screenshot 2024-07-22 at 17.15.18.png…]()

[deepakag123]

[Chris-RH]

Its difficult to know what's happening if it doesn't work in your project, but works when built on its own. Are you able to make a simplified project that reproduces the issue (ie not your whole project, but whatever you have to do to the one that works to cause the same issue)? You can send it to unitysupport@renderheads.com

[MorrisRH]

@deepakag123 thanks for the sample project. I was able to reproduce the crash and think I have a solution which will make it into the next release. Please let us know if it solves the problem for you.

[Chris-RH]

AVPro Video version 3.0.8 has been released. Please can you let us know if it has not fixed your issue.

[deepakag123]

Thank you for the quick response. It works fine now.

[deepakag123]

thanks.