Chris-RH
commented
2 days ago Hi, please can you fill in all the details requested in the issue form. Please note that AVPro Video version 2 has been depreciated and will no longer be receiving any updates.
On Mon, 14 Oct 2024, 04:08 HeejoongLee, @.***> wrote:
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Describe the issue After about 3 hours of running, an intermittent problem occurs when loading H264 8k video. Only a white screen appears.
Your Setup (please complete the following information):
- Unity version: 2021.3.4f1
- AVPro Video version (number and edition (trial/core/ultra/enterprise)): 2.9.3
- Operating system version:
- Device model:
- Video specs (resolution, frame-rate, codec, file size): 7560x4320, 25fps, H.264, 2.09GB
To Reproduce 1. 2. 3.
Logs image.8.png (view on web) https://github.com/user-attachments/assets/a901a130-0eb7-4fb1-ad6d-d5128216b362
Screenshots If applicable, add screenshots to help explain your problem.
Videos If applicable, add a copy of your video or the URL Please DO NOT LINK / ATTACH YOUR PROJECT FILES HERE
Instead email the link to us @.***
— Reply to this email directly, view it on GitHub https://github.com/RenderHeads/UnityPlugin-AVProVideo/issues/2033, or unsubscribe https://github.com/notifications/unsubscribe-auth/AYRROULN57IOFE25QKFGLQ3Z3MYSPAVCNFSM6AAAAABP4CIUISVHI2DSMVQWIX3LMV43ASLTON2WKOZSGU4DINRRHAYTANY . You are receiving this because you are subscribed to this thread.Message ID: @.***>
Please DO NOT LINK / ATTACH YOUR PROJECT FILES HERE
Describe the issue After about 3 hours of running, an intermittent problem occurs when loading H264 8k video. Only a white screen appears.
Your Setup (please complete the following information):
To Reproduce
Logs
Screenshots If applicable, add screenshots to help explain your problem.
Videos If applicable, add a copy of your video or the URL
Please DO NOT LINK / ATTACH YOUR PROJECT FILES HERE
Instead email the link to us unitysupport@renderheads.com