[AVProVideo] Error: Loading failed. File not found, codec not supported, video resolution too high or insufficient system resources.

[gtk2k]

Problem description:

If I create a new project and import the 1.10.1 asset and play the video file, I can play it without problems, but import the 1.10.1 asset to the project that imported the previous version (1.9.17) When I play a same video file "[AVProVideo] Error: Loading failed. File not found, codec not supported, video resolution too high or insufficient system resources." Is displayed and cannot be played.

Device (which devices are you having the issue with - model, OS version number):

Win10:1903 Unity:2018.4.6f1

Media (tell us about your videos - number of videos, resolution, codec, frame-rate, example URLs):

mkv: 7680x3840 30fps HEVC 24.3Mbps.

System Information:

AVPro Video: plugin v1.10.1 scripts v1.10.1 Target Platform: Standalone Unity: v2018.4.6f1 WindowsEditor OS: Desktop - System Product Name (System manufacturer) - Windows 10 (10.0.0) 64bit - Japanese CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz - 16 threads - 16300KB GPU: NVIDIA GeForce RTX 2080 - NVIDIA - Direct3D 11.0 [level 11.1] - 8010KB - 16384

[gtk2k]

The environment of my PC seems to be bad and I was able to play it on other machines.

[realitygarage]

Any clue - what was bad on your your PC? I have similar issues.. but the h265 codec is installed, the video plays in the gopro player, and media player

[monaalaa]

[AVProVideo] Error: Loading failed. File not found, codec not supported, video resolution too high or insufficient system resources.

I got this error when i use android version, any help?

[AndrewRH]

@monaalaa please provide more information..... eg, Unity version, AVPro video version, video specs etc..

[gtk2k]

One thing I found out. If the playback audio device of the system is not set, this error occurs and the video cannot be played.

[realitygarage]

Thanks much for all the support - will pick this up this upcoming week to test and revert back.

best as I recall this was an issue in the editor (but I think playback OK in the gopro headset) - where the issue was seen on one computer, but seemed to work fine an another. For the video files using the h265 codec... even though both computers had the codec installed, e.g. videos would play fine using media player or vlc or gopro vr player on both computers.. but I would get this error in the editor on one, but not the other.

Not a show stopper - just damn weird :)

On Sun, 23 Feb 2020 at 21:25, gtk2k notifications@github.com wrote:

One thing I found out. If the playback audio device of the system is not set, this error occurs and the video cannot be played.

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This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

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[lvchy]

when build with android obb ,it happens again . On some devices can not play, some devies can play .

[MarcoLavoro]

i have this problem any help?

[AVProVideo] Error: Loading failed. File not found, codec not supported, video resolution too high or insufficient system resources.

[IL55]

Hi, I have the same issue and what I can say it is Mac specific, i.e. I have [AVProVideo] File not found: localhost:3000/assets/bcd661e5-b696-4690-bca4-739acabe0aa0_1.webm but for Windows it works ok, we have AVPro 10 1.11.5

[dimakuzov]

Hi, I had the same issue while I load stream video. The issue was that I was creating the media player while the application was running (by script). As soon as the player component was added to the scene (in editor), the error stopped

[Ste-RH]

@MarcoLavoro @IL55 @dimakuzov

In order for us to help work out why you might be seeing this error, you would need to post up more information. I would advise you each open a new issue and provide all the information we outline.

[fredgreen182]

This error should really be improved to show which of these 4 things are happening. Loading failed. File not found, codec not supported, video resolution too high or insufficient system resources.

• File not found: okay, maybe something with the url is wrong?
• codec not supported: seems to be working for other videos
• video resolution too high: Same res than other videos
• Insufficient system resources: IDK how it could be it's basically the same as all the other videos, both in length and file size So I guess the plugin is having trouble finding the url? But I don't get an explicit error so I can't know

[Chris-RH]

Hi @fredgreen182

if you're having a specific issue, please open a new bug report form and fill in all the details.

[HcgRandon]

This is one of the worst errors I've ever seen, completely useless to an end user

[dorcatty]

is there any solution of this issue ?i have same error with Trial version AVPro Video V3.0.9, and Unity2022.3.25f1, I followed this documentation to encode my video, then segmented it using Google Shaka Packager in different resolutions. Any Dash Player plays well my mpd file directly. but having this issue with AVPro Video in Unity Engine, it seem the mpd could not be played ? thx

[Chris-RH]

Hi @gtk2,

If you're having a specific issue, please open a new bug report form and fill in all the details.