iphone 11 ios14 Play 60m MP4 video, only sound, no picture

[lwtbn1]

Describe the bug iphone 11 ios14 Play 60m MP4 video, only sound, no picture

Your Setup (please complete the following information):

• Unity version: 2017.
• AVPro Video version: 1.1.4
• Operating system version: ios14
• Device model: iphone11
• Video specs (resolution:720x484, frame-rate:30, codec:mp4, file size:65M):

To Reproduce

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Videos If applicable, add a copy of your video or the URL

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[AndrewRH]

Hi,

Do our sample videos play?

Is your video using H.264 or HEVC codec? If it's HEVC then you need to make sure the fourcc tag is 'hvc1' as Apple doesn't recognise the other tags types for HEVC that other platforms support. If you're ussing FFMPEG to encode your videos to HEVC then add "-tag:v hvc1" for this.

Thanks,

[oismaelash]

Describe the bug: The video play, but, not show image, only sound.

Your Setup (please complete the following information):

Unity version: 2019.4.x AVPro Video version: 1.11.5 Operating system version: iOS 13.5 Device model: iphone SE 1 gen Video specs: https://d22npu57smr6wp.cloudfront.net/cca1d0da-1b9a-42d8-a962-45d8a1d4e25b/hls/cb3701c6-e4da-4874-9ae2-4eabac1ce8ca_video_03_saopaulo_15fps_comsuavizacao.m3u8 (HLS format)

On log of iOS, not show any error

[MorrisRH]

Tested the provided URL with Unity 2018.4.27f1 and Unity 2019.4.12f1, using AVPro Video version 1.11.5 and the 01_Demo_BackgroundShader scene on the following devices with no issue: iPhone5s - iOS 12.4.8 iPad Pro - iOS 14.0

[mdtphylony]

on iPad 14.0 & 14.1 there are some videos can show pictures, some not and the audios are played. but on iPhone 14.01 everything is okay. very strange.

[lwtbn1]

My problem solved, video compression format problem