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RenderHeads / UnityPlugin-AVProVideo

AVPro Video is a multi-platform Unity plugin for advanced video playback
https://www.renderheads.com/products/avpro-video/
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Unable to view / playback HAP videos macOS 10.15.7 #701

Closed CDCMacDaddy closed 3 years ago

CDCMacDaddy commented 3 years ago

Describe the bug I've created some HAP videos that After Effects and Premiere see fine. When I bring them into Unity and attempt to play them the preview in the Media Player shows an empty frame. The duration is accurate. The dimensions are accurate. The image is not there.

Your Setup (please complete the following information):

To Reproduce

  1. Take ProRes file. Render out from After Effects as HAP or HAP Q
  2. Place in StreamingAssets
  3. Point to file in MediaPlayer
  4. Attempt to play asset.

Logs If applicable, add error logs to help explain your problem.

[AVProVideo] Opening /Volumes/Glyph 2TB/Interactive Graphic - Master 2/Assets/StreamingAssets/Cue_1_Top_Code_Loop-HAP A.mov (offset 0) with API UnityEngine.Debug:Log(Object, Object) RenderHeads.Media.AVProVideo.Helper:LogInfo(String, Object) (at Assets/AVProVideo/Runtime/Scripts/Internal/Helper.cs:184) RenderHeads.Media.AVProVideo.MediaPlayer:OpenMedia() (at Assets/AVProVideo/Runtime/Scripts/Components/MediaPlayer.cs:429) RenderHeads.Media.AVProVideo.MediaPlayer:OpenMedia(MediaPathType, String, Boolean) (at Assets/AVProVideo/Runtime/Scripts/Components/MediaPlayer.cs:341) RenderHeads.Media.AVProVideo.MediaPlayer:OpenMedia(MediaPath, Boolean) (at Assets/AVProVideo/Runtime/Scripts/Components/MediaPlayer.cs:346) RenderHeads.Media.AVProVideo.Editor.RecentMenu:Callback_Select(Object) (at Assets/AVProVideo/Editor/Scripts/RecentMenu.cs:82) UnityEditor.GenericMenu:CatchMenu(Object, String[], Int32) (at /Users/builduser/buildslave/unity/build/Editor/Mono/GUI/GenericMenu.cs:119)

Screenshots If applicable, add screenshots to help explain your problem.

image

Videos If applicable, add a copy of your video or the URL

Please DO NOT LINK / ATTACH YOUR PROJECT FILES HERE

Instead email the link to us unitysupport@renderheads.com

CDCMacDaddy commented 3 years ago

I should add that After Effects can read in the HAP file created without a problem and displays it correctly.

MorrisRH commented 3 years ago

Yup, definitely broken. Will get a fix in for the next release.

MorrisRH commented 3 years ago

Fixed.

AndrewRH commented 3 years ago

@CDCMacDaddy

2.0.10 has just been release - please let us know whether this fixes the issue for you.

Thanks,

CDCMacDaddy commented 3 years ago

Perfect. Thank you - I will try it shortly!

On Mar 29, 2021, at 7:19 AM, Andrew @.***> wrote:

@CDCMacDaddy https://github.com/CDCMacDaddy 2.0.10 has just been release - please let us know whether this fixes the issue for you.

Thanks,

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/RenderHeads/UnityPlugin-AVProVideo/issues/701#issuecomment-809417177, or unsubscribe https://github.com/notifications/unsubscribe-auth/ATOF7XW4WP3SDXUZA2DF43DTGCK77ANCNFSM4Z66VOLA.

CDCMacDaddy commented 3 years ago

By the way - this fixed it!

On Mar 29, 2021, at 9:11 AM, Christopher Cundey @.***> wrote:

Perfect. Thank you - I will try it shortly!

On Mar 29, 2021, at 7:19 AM, Andrew @. @.>> wrote:

@CDCMacDaddy https://github.com/CDCMacDaddy 2.0.10 has just been release - please let us know whether this fixes the issue for you.

Thanks,

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/RenderHeads/UnityPlugin-AVProVideo/issues/701#issuecomment-809417177, or unsubscribe https://github.com/notifications/unsubscribe-auth/ATOF7XW4WP3SDXUZA2DF43DTGCK77ANCNFSM4Z66VOLA.