M3U8 stream was not successfully played to Oculus Quest 2

[Andjiang707]

Describe the issue When using a real-time streaming device, Avpro cannot play the source of the device, but the PC version and M3U8 files placed in the Quset2 local file or the video on the AWS CDN server can be played. Please help me to check this log so that I can understand what might be causing it to fail, I will mail the logcat file to your email, thank you

Your Setup (please complete the following information):

• Unity version: 2020.3.14f1
• AVPro Video version: 2.1.18f1 ultra
• Operating system version: 31.1.0.102.370.308659911 (or user-17692500235300000)
• Device model: OculusQuest2
• Video specs (resolution, frame-rate, codec, file size): 38402160 50fps 20mbps hvc1 76804320 50fps 100mbps HEVC

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[kahnivore]

Hi there,

Had a look at the email you sent. There don't seem to be any AVPro Video errors in the log.

Could you please let us know the following:

1. Does your video play in the editor when using the https url?
2. Have you set your internet access to 'require' in the player settings in Unity?
3. It's probably a good idea to use OES mode for this video as the logs indicate it is 8k, see here for details.
4. Could you please send an active url to the video so that we can test it? You can paste it here or send via email.

Thanks!

[Andjiang707]

Hello,

Regarding the above question.

1.Yes, it is an https URL, and the editor plays normally 2.Yes 3.I will try, thanks 4.The video stream in the log file can be used for your test

kahnivore @.***> 於 2021年9月29日 週三 下午9:47寫道：

Hi there,

Had a look at the email you sent. There don't seem to be any AVPro Video errors in the log.

Could you please let us know the following:

1. Does your video play in the editor when using the https url?
2. Have you set your internet access to 'require' in the player settings in Unity?
3. It's probably a good idea to use OES mode for this video as the logs indicate it is 8k, see here https://www.renderheads.com/content/docs/AVProVideo/articles/platform-android.html#oes-playback-path for details.
4. Could you please send an active url to the video so that we can test it? You can paste it here or send via email.

Thanks!

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/RenderHeads/UnityPlugin-AVProVideo/issues/896#issuecomment-930192868, or unsubscribe https://github.com/notifications/unsubscribe-auth/AHAQTWQFO4KIKQLYCM4I4LDUEMKHZANCNFSM5CLKI7UA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

[Andjiang707]

Sorry, our source is " https://***.m3u8", but the device is not currently running. We are currently conducting other test projects. If the device is turned on recently I will inform you again,

thank you

@.> 於 2021年10月1日 週五 下午3:32寫道：

Hello,

Regarding the above question.

1.Yes, it is an https URL, and the editor plays normally 2.Yes 3.I will try, thanks 4.The video stream in the log file can be used for your test

kahnivore @.***> 於 2021年9月29日 週三 下午9:47寫道：

Hi there,

Had a look at the email you sent. There don't seem to be any AVPro Video errors in the log.

Could you please let us know the following:

1. Does your video play in the editor when using the https url?
2. Have you set your internet access to 'require' in the player settings in Unity?
3. It's probably a good idea to use OES mode for this video as the logs indicate it is 8k, see here https://www.renderheads.com/content/docs/AVProVideo/articles/platform-android.html#oes-playback-path for details.
4. Could you please send an active url to the video so that we can test it? You can paste it here or send via email.

Thanks!

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/RenderHeads/UnityPlugin-AVProVideo/issues/896#issuecomment-930192868, or unsubscribe https://github.com/notifications/unsubscribe-auth/AHAQTWQFO4KIKQLYCM4I4LDUEMKHZANCNFSM5CLKI7UA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

[Andjiang707]

In addition, when we recently tested this video stream on the PC, a new problem was that the video would freeze after a period of continuous playback. This phenomenon occurred in the old version of avpro 1.0 for about 5 minutes, and about 10 in 2.0. This phenomenon occurs in 15 minutes.

@.> 於 2021年10月1日 週五 下午3:40寫道：

Sorry, our source is " https://***.m3u8", but the device is not currently running. We are currently conducting other test projects. If the device is turned on recently I will inform you again,

thank you

@.> 於 2021年10月1日 週五 下午3:32寫道：

Hello,

Regarding the above question.

1.Yes, it is an https URL, and the editor plays normally 2.Yes 3.I will try, thanks 4.The video stream in the log file can be used for your test

kahnivore @.***> 於 2021年9月29日 週三 下午9:47寫道：

Hi there,

Had a look at the email you sent. There don't seem to be any AVPro Video errors in the log.

Could you please let us know the following:

1. Does your video play in the editor when using the https url?
2. Have you set your internet access to 'require' in the player settings in Unity?
3. It's probably a good idea to use OES mode for this video as the logs indicate it is 8k, see here https://www.renderheads.com/content/docs/AVProVideo/articles/platform-android.html#oes-playback-path for details.
4. Could you please send an active url to the video so that we can test it? You can paste it here or send via email.

Thanks!

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/RenderHeads/UnityPlugin-AVProVideo/issues/896#issuecomment-930192868, or unsubscribe https://github.com/notifications/unsubscribe-auth/AHAQTWQFO4KIKQLYCM4I4LDUEMKHZANCNFSM5CLKI7UA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

[kahnivore]

Let us know when your server is active and we'll test the stream.

[Andjiang707]

Thank you, we expect to active the stream next Tuesday

kahnivore @.***> 於 2021年10月1日 週五 下午8:56寫道：

Let us know when your server is active and we'll test the stream.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/RenderHeads/UnityPlugin-AVProVideo/issues/896#issuecomment-932202667, or unsubscribe https://github.com/notifications/unsubscribe-auth/AHAQTWXMIMEHJWFWTFMGJODUEWVYTANCNFSM5CLKI7UA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

[kahnivore]

In addition, when we recently tested this video stream on the PC, a new problem was that the video would freeze after a period of continuous playback. This phenomenon occurred in the old version of avpro 1.0 for about 5 minutes, and about 10 in 2.0. This phenomenon occurs in 15 minutes. 洪翊庭 @.> 於 2021年10月1日 週五 下午3:40寫道： … Sorry, our source is " https://vrlive-hamivideo.cdn.hinet.net/nxvi/nxv880e_8k.m3u8", but the device is not currently running. We are currently conducting other test projects. If the device is turned on recently I will inform you again, thank you 洪翊庭 @.> 於 2021年10月1日 週五 下午3:32寫道： > Hello, > > Regarding the above question. > > 1.Yes, it is an https URL, and the editor plays normally > 2.Yes > 3.I will try, thanks > 4.The video stream in the log file can be used for your test > > kahnivore @.***> 於 2021年9月29日 週三 下午9:47寫道： > >> Hi there, >> >> Had a look at the email you sent. There don't seem to be any AVPro Video >> errors in the log. >> >> Could you please let us know the following: >> >> 1. Does your video play in the editor when using the https url? >> 2. Have you set your internet access to 'require' in the player >> settings in Unity? >> 3. It's probably a good idea to use OES mode for this video as the >> logs indicate it is 8k, see here >> https://www.renderheads.com/content/docs/AVProVideo/articles/platform-android.html#oes-playback-path >> for details. >> 4. Could you please send an active url to the video so that we can >> test it? You can paste it here or send via email. >> >> Thanks! >> >> — >> You are receiving this because you authored the thread. >> Reply to this email directly, view it on GitHub >> <#896 (comment)>, >> or unsubscribe >> https://github.com/notifications/unsubscribe-auth/AHAQTWQFO4KIKQLYCM4I4LDUEMKHZANCNFSM5CLKI7UA >> . >> Triage notifications on the go with GitHub Mobile for iOS >> https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 >> or Android >> https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub. >> >> >

Was this on Windows 10? In editor, build or both?

[kahnivore]

Sorry, I've also missed that you're playing this off a real-time streaming device. I misread and thought you were playing off a server.

What is your device/setup exactly?

[Andjiang707]

Is 8k encoder E8

kahnivore @.***> 於 2021年10月1日 週五 下午10:11寫道：

Sorry, I've also missed that you're playing this off a real-time streaming device. I misread and thought you were playing off a server.

What is your device/setup exactly?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/RenderHeads/UnityPlugin-AVProVideo/issues/896#issuecomment-932264960, or unsubscribe https://github.com/notifications/unsubscribe-auth/AHAQTWVQZIDEIKSYV3OQ7ELUEW6QLANCNFSM5CLKI7UA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

[Andjiang707]

At present, I have a new problem. Unity doesn’t seem to bring in EXO player components when I export to the VR headset, which results in no video being played in the headset.

[Andjiang707]

@.> 於 2021年10月4日 週一 上午11:40寫道：

At present, I have a new problem. Unity doesn’t seem to bring in EXO player components when I export to the VR headset, which results in no video being played in the headset.

[AndrewRH]

Could you give more details? What makes you think that ExoPlayer components aren't being included? Do you have logs via adb log cat?

If you try a development build does it work?

Perhaps Unity is stripping the Java classes during an optimisation phase. Please check our Android platform documentation for some quirks:

Thanks,

[Andjiang707]

Added note, the target resolution video as the target of automatic playback is also unable to play the video correctly.

[AndrewRH]

I'm sorry but your issue report is not clear enough. We need more details.

[Andjiang707]

What more details do I need to give you? Thanks

Andrew @.***> 於 2021年10月5日 週二 下午2:53寫道：

I'm sorry but your issue report is not clear enough. We need more details.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/RenderHeads/UnityPlugin-AVProVideo/issues/896#issuecomment-934119162, or unsubscribe https://github.com/notifications/unsubscribe-auth/AHAQTWVACPQQDB7SAFRJYSLUFKOFPANCNFSM5CLKI7UA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

[Andjiang707]

both,I have sent the new play stream to RenderHeads Unity Support mail.

kahnivore @.***> 於 2021年10月1日 週五 下午9:40寫道：

In addition, when we recently tested this video stream on the PC, a new problem was that the video would freeze after a period of continuous playback. This phenomenon occurred in the old version of avpro 1.0 for about 5 minutes, and about 10 in 2.0. This phenomenon occurs in 15 minutes. Hello, > > Regarding the above question. > > 1.Yes, it is an https URL, and the editor plays normally > 2.Yes > 3.I will try, thanks > 4.The video stream in the log file can be used for your test > > kahnivore @.***> 於 2021年9月29日 週三 下午9:47寫道： > >> Hi there, >> >> Had a look at the email you sent. There don't seem to be any AVPro Video >> errors in the log. >> >> Could you please let us know the following: >> >> 1. Does your video play in the editor when using the https url? >> 2. Have you set your internet access to 'require' in the player >> settings in Unity? >> 3. It's probably a good idea to use OES mode for this video as the >> logs indicate it is 8k, see here >> https://www.renderheads.com/content/docs/AVProVideo/articles/platform-android.html#oes-playback-path

for details. >> 4. Could you please send an active url to the video so that we can >> test it? You can paste it here or send via email. >> >> Thanks! >> >> — >> You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub >> <#896 (comment) https://github.com/RenderHeads/UnityPlugin-AVProVideo/issues/896#issuecomment-930192868>, or unsubscribe >> https://github.com/notifications/unsubscribe-auth/AHAQTWQFO4KIKQLYCM4I4LDUEMKHZANCNFSM5CLKI7UA . >> Triage notifications on the go with GitHub Mobile for iOS >> https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android >> https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

Was this on Windows 10? In editor, build or both?

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[Andjiang707]

We observed that when the video stream is played in the editor, it will play smoothly on the timeline of version 1.0, but it will continue to jump on the timeline in version 2.0.

https://drive.google.com/drive/folders/1Mv19cxxCexVtfjZD4edBw990rq2AoU4e?usp=sharing

[kahnivore]

Hi @Andjiang707

As Andrew mentioned this post has become a bit difficult to follow as you've spoken of a number of issues in different comments.

This is what I understand so far:

1. You mentioned a stream failing to play. I tested the link you sent and it failed, and I'm not sure if it's because the stream isn't currently active or if because playback from your device is not something we support. Could you send the file locally so we can have a closer look?
2. You mentioned ExoPlayer components not being present in VR Headset. We'd need more info to figure out what's going wrong here. This should be logged as a separate Github issue.
3. You mentioned the target resolution of the video is unable to play correctly. This should also be logged as a separate issue with more information provided. Is this the same stream as the original post? What do you mean exactly by not playing the target resolution? On which platform/device?
4. You also mentioned that a video would freeze after continuous playback. Again, is this the same stream? Which platform/device? Do you have any error logs to share?

[Andjiang707]

First of all, I’m sorry to confuse you, because I didn’t know that the content of this email would be automatically synchronized with the github post. 😫😫 So I personally think this is a one-to-one consultation channel.And now I know I made a mistake.

Question response:

1. The streaming media device should be in an inactive state.
2. I made a mistake in reading the error message, there is no problem in this part.
3. It is not a question of the original post. I will ask questions again after the arrangements are made.
4. This applies to Android (Q2, focus) and PC. The stream problem is the same as the output stream of the device in 1, the stream will be directly frozen and there is no error record.

[Ste-RH]

@Andjiang707 The details of the issue are not clear. If you require support still I wonder if you could try outlining them again. If you no linger require support, do let us know so we can close this issue. Thanks