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RestComm / restcomm-web-sdk

RestComm WebRTC JavaScript SDK
http://www.restcomm.com/
GNU Affero General Public License v3.0
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SIP registration failed:407 error #88

Closed carloscarcamo closed 8 years ago

carloscarcamo commented 8 years ago

Hello, I just follow the Restcomm Client Web SDK Quick Start tutorial but, when I do $ nodejs server.js I got this error in browser console:

PrivateJainSipClientConnector:processSipRegisterResponse(): SIP registration failed:407  [object Object]

Any idea about this?

Thanks in advance!

atsakiridis commented 8 years ago

Hi @carloscarcamo and sorry for the delayed reply. Seems like you 're getting an issue during SIP registration. Which Restcomm server are you targeting? Is it local or somewhere in the WAN? Could you upload the full browser console and also collect full tcpdump in the server side. Rescomm server.log would also help.

Best regards, Antonis

atsakiridis commented 8 years ago

Closing for now, since we didn't hear back from @carloscarcamo. Feel free to reopen if you see this again

aduggirala28 commented 7 years ago

I have the same error while doing the tutorial at http://docs.telestax.com/restcomm-client-web-sdk-quick-start/ . The credentials are right as I am able to login with the credentials at cloud.restcomm.com. The credentials in the demo also don't work. Thank you. Given below are the errors/logs in my browser console.

`This appears to be Chrome WebRTComm.js:4893 2017-10-07 12:23:40.264 INFO Device::setup(): {"debug":true,"username":"user_name","password":"**"} [Object.setup (https://localhost:7443/scripts/RestCommWebClient.js:853:13)] WebRTComm.js:4893 2017-10-07 12:23:40.265 INFO Device::setup(): registrar has not been provided. Defaulting to wss://cloud.restcomm.com:5063 [Object.setup (https://localhost:7443/scripts/RestCommWebClient.js:866:13)] WebRTComm.js:4893 2017-10-07 12:23:40.265 INFO Device::setup(): domain has not been provided. Defaulting to cloud.restcomm.com [Object.setup (https://localhost:7443/scripts/RestCommWebClient.js:870:13)] WebRTComm.js:4893 2017-10-07 12:23:40.266 INFO WrtcEventListener::WrtcEventListener constructor [new WrtcEventListener (https://localhost:7443/scripts/RestCommWebClient.js:75:11)] WebRTComm.js:4893 2017-10-07 12:23:40.277 INFO Device::ready(), assigning ready callback [Object.ready (https://localhost:7443/scripts/RestCommWebClient.js:926:13)] WebRTComm.js:4893 2017-10-07 12:23:40.278 INFO Device::error(), assigning error callback [Object.error (https://localhost:7443/scripts/RestCommWebClient.js:1008:13)] WebRTComm.js:4893 2017-10-07 12:23:40.278 INFO Device::connect(), assigning connect callback [Object.connect (https://localhost:7443/scripts/RestCommWebClient.js:1032:14)] WebRTComm.js:4893 2017-10-07 12:23:40.310 INFO This appears to be Chrome [Object.log (https://localhost:7443/scripts/adapter.js:54:17)] WebRTComm.js:4893 2017-10-07 12:23:40.398 INFO 2017-10-07 12:23:40.398 INFO WSMessageChannel:createWebSocket(): the websocket is opened [WebSocket.websocket.onopen (https://localhost:7443/scripts/jain-sip.js:25460:17)]
[commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9)] WebRTComm.js:4893 2017-10-07 12:23:40.438 INFO 2017-10-07 12:23:40.438 INFO SIP message sent: REGISTER sip:cloud.restcomm.com SIP/2.0 Call-ID: 1499703820401 CSeq: 1 REGISTER From: sip:user_name@cloud.restcomm.com;tag=1499703820423 To: sip:user_name@cloud.restcomm.com Via: SIP/2.0/WSS nnFF3TVu2mgw.invalid;branch=z9hG4bK-393130-721d064a7539735f3ec53a687c8e14c8;rport Max-Forwards: 70 User-Agent: TelScale RestComm Web Client 1.0.0 BETA4 Expires: 3600 Allow: INVITE,ACK,CANCEL,BYE,OPTIONS,MESSAGE Contact: <sip:user_name@nnFF3TVu2mgw.invalid;[object Object]> Content-Length: 0

[WSMessageChannel.sendMessage (https://localhost:7443/scripts/jain-sip.js:25514:13)]  
[commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9)]

WebRTComm.js:4893 2017-10-07 12:23:40.478 INFO 2017-10-07 12:23:40.478 INFO SIP message received: SIP/2.0 407 Proxy Authentication required To: sip:user_name@cloud.restcomm.com;tag=14982618_8fc6f305_57a5b08a_1f77a809 Via: SIP/2.0/WSS 174.79.191.55:31055;branch=z9hG4bK-393130-721d064a7539735f3ec53a687c8e14c8;rport=31055;received=174.79.191.55 CSeq: 1 REGISTER Call-ID: 1499703820401 From: sip:user_name@cloud.restcomm.com;tag=1499703820423 Server: Restcomm 8.2.0.1549 Proxy-Authenticate: Digest realm="cloud.restcomm.com",nonce="38386136363834632d383833612d343" Content-Length: 0

[WSMsgParser.parsermessage (https://localhost:7443/scripts/jain-sip.js:20482:13)]  
[commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9)]

WebRTComm.js:4893 2017-10-07 12:23:40.491 INFO 2017-10-07 12:23:40.491 INFO SIP message sent: REGISTER sip:cloud.restcomm.com SIP/2.0 CSeq: 2 REGISTER User-Agent: TelScale RestComm Web Client 1.0.0 BETA4 Expires: 3600 Allow: INVITE,ACK,CANCEL,BYE,OPTIONS,MESSAGE Contact: <sip:user_name@nnFF3TVu2mgw.invalid;[object Object]> Call-ID: 1499703820401 Via: SIP/2.0/WSS nnFF3TVu2mgw.invalid;branch=z9hG4bK-393130-19b09e6e948c8fd482b003af3815f009;rport From: sip:manas.sampat@cloud.restcomm.com;tag=1499703820423 To: sip:manas.sampat@cloud.restcomm.com Max-Forwards: 70 Proxy-Authorization: Digest username="user_name",realm="cloud.restcomm.com",nonce="38386136363834632d383833612d343",response="e5ea997168f2501d8846461ff29f3826",uri="sip:cloud.restcomm.com",algorithm=MD5 Content-Length: 0

[WSMessageChannel.sendMessage (https://localhost:7443/scripts/jain-sip.js:25514:13)]  
[commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9)]

WebRTComm.js:4893 2017-10-07 12:23:48.486 INFO 2017-10-07 12:23:48.486 INFO SIPTransactionStack.prototype.removeDialog(): id=1499703820401:1499703820423:14982618_8fc6f305_57a5b08a_1f77a809 [SipStackImpl.SIPTransactionStack.removeDialog (https://localhost:7443/scripts/jain-sip.js:24198:13)]
[commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9)] WebRTComm.js:4893 2017-10-07 12:24:12.498 ERROR 2017-10-07 12:24:12.498 ERROR PrivateJainSipClientConnector:processTimeout(): SIP registration timed out, no response from SIP server, Call-Id: 1499703820401. Retrying...

Stack trace: at commonLog (https://localhost:7443/scripts/WebRTComm.js:4852:10) at Object.console.error (https://localhost:7443/scripts/WebRTComm.js:4925:4) at PrivateJainSipClientConnector.processTimeout (https://localhost:7443/scripts/WebRTComm.js:1701:12) at EventScanner.deliverEvent (https://localhost:7443/scripts/jain-sip.js:29678:25) at SipProviderImpl.handleEvent (https://localhost:7443/scripts/jain-sip.js:30896:27) at SipProviderImpl.transactionErrorEvent (https://localhost:7443/scripts/jain-sip.js:31439:14) at SIPClientTransaction.SIPTransaction.raiseErrorEvent (https://localhost:7443/scripts/jain-sip.js:27602:22) at SIPClientTransaction.fireTimeoutTimer (https://localhost:7443/scripts/jain-sip.js:28302:14) at SIPClientTransaction.SIPTransaction.fireTimer (https://localhost:7443/scripts/jain-sip.js:27522:18) at https://localhost:7443/scripts/jain-sip.js:28481:26

Stack trace: at commonLog (https://localhost:7443/scripts/WebRTComm.js:4852:10) at console.error (https://localhost:7443/scripts/WebRTComm.js:4925:4) at commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9) at Object.console.error (https://localhost:7443/scripts/WebRTComm.js:4925:4) at PrivateJainSipClientConnector.processTimeout (https://localhost:7443/scripts/WebRTComm.js:1701:12) at EventScanner.deliverEvent (https://localhost:7443/scripts/jain-sip.js:29678:25) at SipProviderImpl.handleEvent (https://localhost:7443/scripts/jain-sip.js:30896:27) at SipProviderImpl.transactionErrorEvent (https://localhost:7443/scripts/jain-sip.js:31439:14) at SIPClientTransaction.SIPTransaction.raiseErrorEvent (https://localhost:7443/scripts/jain-sip.js:27602:22) at SIPClientTransaction.fireTimeoutTimer (https://localhost:7443/scripts/jain-sip.js:28302:14) commonLog @ WebRTComm.js:4893 console.error @ WebRTComm.js:4925 commonLog @ WebRTComm.js:4893 console.error @ WebRTComm.js:4925 PrivateJainSipClientConnector.processTimeout @ WebRTComm.js:1701 EventScanner.deliverEvent @ jain-sip.js:29678 SipProviderImpl.handleEvent @ jain-sip.js:30896 SipProviderImpl.transactionErrorEvent @ jain-sip.js:31439 SIPTransaction.raiseErrorEvent @ jain-sip.js:27602 SIPClientTransaction.fireTimeoutTimer @ jain-sip.js:28302 SIPTransaction.fireTimer @ jain-sip.js:27522 (anonymous) @ jain-sip.js:28481 WebRTComm.js:4893 2017-10-07 12:24:12.516 INFO 2017-10-07 12:24:12.514 INFO SIP message sent: REGISTER sip:cloud.restcomm.com SIP/2.0 Call-ID: 1499703852503 CSeq: 1 REGISTER From: sip:user_name@cloud.restcomm.com;tag=1499703852507 To: sip:user_name@cloud.restcomm.com Via: SIP/2.0/WSS nnFF3TVu2mgw.invalid;branch=z9hG4bK-393130-5273da645ef3d648b9d47e98cf45b6a0;rport Max-Forwards: 70 User-Agent: TelScale RestComm Web Client 1.0.0 BETA4 Expires: 3600 Allow: INVITE,ACK,CANCEL,BYE,OPTIONS,MESSAGE Contact: <sip:user_name@nnFF3TVu2mgw.invalid;[object Object]> Content-Length: 0

[WSMessageChannel.sendMessage (https://localhost:7443/scripts/jain-sip.js:25514:13)]  
[commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9)]

WebRTComm.js:4893 2017-10-07 12:24:12.525 WARN 2017-10-07 12:24:12.523 WARN WebRTCommClient:onPrivateClientConnectorOpenWarningEvent():warning:Register Request Timeout [WebRTCommClient.onPrivateClientConnectorOpenWarningEvent (https://localhost:7443/scripts/WebRTComm.js:4764:10)]
[commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9)] commonLog @ WebRTComm.js:4893 console.warn @ WebRTComm.js:4919 commonLog @ WebRTComm.js:4893 console.warn @ WebRTComm.js:4919 WebRTCommClient.onPrivateClientConnectorOpenWarningEvent @ WebRTComm.js:4764 PrivateJainSipClientConnector.processTimeout @ WebRTComm.js:1705 EventScanner.deliverEvent @ jain-sip.js:29678 SipProviderImpl.handleEvent @ jain-sip.js:30896 SipProviderImpl.transactionErrorEvent @ jain-sip.js:31439 SIPTransaction.raiseErrorEvent @ jain-sip.js:27602 SIPClientTransaction.fireTimeoutTimer @ jain-sip.js:28302 SIPTransaction.fireTimer @ jain-sip.js:27522 (anonymous) @ jain-sip.js:28481 WebRTComm.js:4893 2017-10-07 12:24:12.570 INFO 2017-10-07 12:24:12.570 INFO SIP message received: SIP/2.0 407 Proxy Authentication required To: sip:user_name@cloud.restcomm.com;tag=05979129_8fc6f305_57a5b08a_e62276e2 Via: SIP/2.0/WSS 174.79.191.55:31055;branch=z9hG4bK-393130-5273da645ef3d648b9d47e98cf45b6a0;rport=31055;received=174.79.191.55 CSeq: 1 REGISTER Call-ID: 1499703852503 From: sip:user_name@cloud.restcomm.com;tag=1499703852507 Server: Restcomm 8.2.0.1549 Proxy-Authenticate: Digest realm="cloud.restcomm.com",nonce="38386538303338322d323333612d343" Content-Length: 0

[WSMsgParser.parsermessage (https://localhost:7443/scripts/jain-sip.js:20482:13)]  
[commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9)]

WebRTComm.js:4893 2017-10-07 12:24:12.577 ERROR 2017-10-07 12:24:12.577 ERROR PrivateJainSipClientConnector:processSipRegisterResponse(): SIP registration failed:407 [object Object]

Stack trace: at commonLog (https://localhost:7443/scripts/WebRTComm.js:4852:10) at Object.console.error (https://localhost:7443/scripts/WebRTComm.js:4925:4) at PrivateJainSipClientConnector.processSipRegisterResponse (https://localhost:7443/scripts/WebRTComm.js:1820:12) at PrivateJainSipClientConnector.processResponse (https://localhost:7443/scripts/WebRTComm.js:1645:9) at EventScanner.deliverEvent (https://localhost:7443/scripts/jain-sip.js:29660:25) at SipProviderImpl.handleEvent (https://localhost:7443/scripts/jain-sip.js:30896:27) at DialogFilter.processResponseargu3 (https://localhost:7443/scripts/jain-sip.js:30388:17) at DialogFilter.processResponse (https://localhost:7443/scripts/jain-sip.js:30246:14) at SIPClientTransaction.nonInviteClientTransaction (https://localhost:7443/scripts/jain-sip.js:28113:32) at SIPClientTransaction.processResponseargu3 (https://localhost:7443/scripts/jain-sip.js:28083:18)

Stack trace: at commonLog (https://localhost:7443/scripts/WebRTComm.js:4852:10) at console.error (https://localhost:7443/scripts/WebRTComm.js:4925:4) at commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9) at Object.console.error (https://localhost:7443/scripts/WebRTComm.js:4925:4) at PrivateJainSipClientConnector.processSipRegisterResponse (https://localhost:7443/scripts/WebRTComm.js:1820:12) at PrivateJainSipClientConnector.processResponse (https://localhost:7443/scripts/WebRTComm.js:1645:9) at EventScanner.deliverEvent (https://localhost:7443/scripts/jain-sip.js:29660:25) at SipProviderImpl.handleEvent (https://localhost:7443/scripts/jain-sip.js:30896:27) at DialogFilter.processResponseargu3 (https://localhost:7443/scripts/jain-sip.js:30388:17) at DialogFilter.processResponse (https://localhost:7443/scripts/jain-sip.js:30246:14) commonLog @ WebRTComm.js:4893 console.error @ WebRTComm.js:4925 commonLog @ WebRTComm.js:4893 console.error @ WebRTComm.js:4925 PrivateJainSipClientConnector.processSipRegisterResponse @ WebRTComm.js:1820 PrivateJainSipClientConnector.processResponse @ WebRTComm.js:1645 EventScanner.deliverEvent @ jain-sip.js:29660 SipProviderImpl.handleEvent @ jain-sip.js:30896 DialogFilter.processResponseargu3 @ jain-sip.js:30388 DialogFilter.processResponse @ jain-sip.js:30246 SIPClientTransaction.nonInviteClientTransaction @ jain-sip.js:28113 SIPClientTransaction.processResponseargu3 @ jain-sip.js:28083 SIPClientTransaction.processResponse @ jain-sip.js:28006 SIPClientTransaction.processResponseargu2 @ jain-sip.js:28062 SIPClientTransaction.processResponse @ jain-sip.js:27999 WSMsgParser.processMessage @ jain-sip.js:20515 WSMsgParser.parsermessage @ jain-sip.js:20483 websocket.onmessage @ jain-sip.js:25479 WebRTComm.js:4893 2017-10-07 12:24:12.580 ERROR 2017-10-07 12:24:12.580 ERROR WebRTCommClient:onPrivateClientConnectorOpenErrorEvent():error:undefined

Stack trace: at commonLog (https://localhost:7443/scripts/WebRTComm.js:4852:10) at Object.console.error (https://localhost:7443/scripts/WebRTComm.js:4925:4) at WebRTCommClient.onPrivateClientConnectorOpenErrorEvent (https://localhost:7443/scripts/WebRTComm.js:4740:10) at PrivateJainSipClientConnector.processSipRegisterResponse (https://localhost:7443/scripts/WebRTComm.js:1822:25) at PrivateJainSipClientConnector.processResponse (https://localhost:7443/scripts/WebRTComm.js:1645:9) at EventScanner.deliverEvent (https://localhost:7443/scripts/jain-sip.js:29660:25) at SipProviderImpl.handleEvent (https://localhost:7443/scripts/jain-sip.js:30896:27) at DialogFilter.processResponseargu3 (https://localhost:7443/scripts/jain-sip.js:30388:17) at DialogFilter.processResponse (https://localhost:7443/scripts/jain-sip.js:30246:14) at SIPClientTransaction.nonInviteClientTransaction (https://localhost:7443/scripts/jain-sip.js:28113:32)

Stack trace: at commonLog (https://localhost:7443/scripts/WebRTComm.js:4852:10) at console.error (https://localhost:7443/scripts/WebRTComm.js:4925:4) at commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9) at Object.console.error (https://localhost:7443/scripts/WebRTComm.js:4925:4) at WebRTCommClient.onPrivateClientConnectorOpenErrorEvent (https://localhost:7443/scripts/WebRTComm.js:4740:10) at PrivateJainSipClientConnector.processSipRegisterResponse (https://localhost:7443/scripts/WebRTComm.js:1822:25) at PrivateJainSipClientConnector.processResponse (https://localhost:7443/scripts/WebRTComm.js:1645:9) at EventScanner.deliverEvent (https://localhost:7443/scripts/jain-sip.js:29660:25) at SipProviderImpl.handleEvent (https://localhost:7443/scripts/jain-sip.js:30896:27) at DialogFilter.processResponseargu3 (https://localhost:7443/scripts/jain-sip.js:30388:17) commonLog @ WebRTComm.js:4893 console.error @ WebRTComm.js:4925 commonLog @ WebRTComm.js:4893 console.error @ WebRTComm.js:4925 WebRTCommClient.onPrivateClientConnectorOpenErrorEvent @ WebRTComm.js:4740 PrivateJainSipClientConnector.processSipRegisterResponse @ WebRTComm.js:1822 PrivateJainSipClientConnector.processResponse @ WebRTComm.js:1645 EventScanner.deliverEvent @ jain-sip.js:29660 SipProviderImpl.handleEvent @ jain-sip.js:30896 DialogFilter.processResponseargu3 @ jain-sip.js:30388 DialogFilter.processResponse @ jain-sip.js:30246 SIPClientTransaction.nonInviteClientTransaction @ jain-sip.js:28113 SIPClientTransaction.processResponseargu3 @ jain-sip.js:28083 SIPClientTransaction.processResponse @ jain-sip.js:28006 SIPClientTransaction.processResponseargu2 @ jain-sip.js:28062 SIPClientTransaction.processResponse @ jain-sip.js:27999 WSMsgParser.processMessage @ jain-sip.js:20515 WSMsgParser.parsermessage @ jain-sip.js:20483 websocket.onmessage @ jain-sip.js:25479 WebRTComm.js:4893 2017-10-07 12:24:12.585 INFO 2017-10-07 12:24:12.585 INFO WrtcEventListener::onWebRTCommClientOpenErrorEventundefined [WrtcEventListener.onWebRTCommClientOpenErrorEvent (https://localhost:7443/scripts/RestCommWebClient.js:98:13)]
[commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9)] WebRTComm.js:4893 2017-10-07 12:24:20.494 INFO 2017-10-07 12:24:20.494 INFO SIPTransactionStack.prototype.removeDialog(): id=null [SipStackImpl.SIPTransactionStack.removeDialog (https://localhost:7443/scripts/jain-sip.js:24198:13)]
[commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9)] WebRTComm.js:4893 2017-10-07 12:24:20.576 INFO 2017-10-07 12:24:20.576 INFO SIPTransactionStack.prototype.removeDialog(): id=1499703852503:1499703852507:05979129_8fc6f305_57a5b08a_e62276e2 [SipStackImpl.SIPTransactionStack.removeDialog (https://localhost:7443/scripts/jain-sip.js:24198:13)]
[commonLog (https://localhost:7443/scripts/WebRTComm.js:4893:9)] `

atsakiridis commented 7 years ago

@aduggirala28 please avoid commenting in all issues that are similar to yours, as it makes it harder for us to help. Instead, just add any references in your original issue. In any case, please check my response to #108 and we can take it from there

aduggirala28 commented 7 years ago

Okay, thanks. Duly noted !