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ResultadosDigitais / hellper

Incident Manager Hellper bot aims to orchestrate the process and resolution of incidents, reducing the time spent with manual tasks and ensuring that the necessary steps are fulfilled in the right order. Also, it facilitates the measurement of impact and response rate through metrics.
MIT License
53 stars 11 forks source link

Open a silent incident #137

Open nfavareto opened 3 years ago

nfavareto commented 3 years ago

Feature Description

Add an option in the modal of the /hellper_incident command so that an incident is opened silently.

A silent incident is characterized by having a private channel and not notifying the main channel of incident when it opens.

Problem

There are some incidents that the entire organization should not be to know, for example, security incidents. That said, in such cases it is necessary to carry out the entire process of opening the incident manually, including its insertion in the databases.

tiagotor commented 3 years ago

@NFavareto this PR will be merged? If not, we can close it? We are working in repository maintence and we need a return here.