Unable to reassign a ticket to a reporter unless you comment first

RetroAchievements / RAWeb

The RetroAchievements.org platform. Includes core functionality for managing achievements, game data, and community features.

https://retroachievements.org

GNU General Public License v3.0

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Unable to reassign a ticket to a reporter unless you comment first #2542

Open slashtangent opened 2 months ago

slashtangent commented 2 months ago

On RA Web in a ticket, if a user responds and reassigns the ticket to the author, you cannot reassign it back to the user unless you comment.

I had a user reassign a ticket to me even though the action item is currently for them. Now I can't reassign it to them unless I leave a comment first.

https://retroachievements.org/ticket/74234

firefox_qlMVABLV75

redwizard42 commented 2 months ago

I believe the issuer commenting automatically reassigns it back to the ticket assignee, so its sort of an oversight kind of bug