Error when claiming new mystery games

[solomonricky]

Outcome with error when claiming Shenmue III

Failed to claim Shenmue III (Error: Unable to acquire purchase token)

Specifications

• epicgames-freebies-claimer Version: v1.5.7
• Platform / OS: Debian

[mamanlust]

Same error ocured on automated github action solution

• Image: ghcr.io/jackblk/epicgames-freebies-claimer:latest
• Operating System: Ubuntu 20.04.3

[ProblemFactory]

It is showing a new error now:

ERROR | TypeError: Cannot destructure property 'elements' of 'data.Catalog.searchStore' as it is null.
    at freeGamesPromotions (/app/src/gamePromotions.js:45:11)
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
    at async /app/claimer.js:91:30

• epicgames-freebies-claimer Version: v1.5.7
• Platform / OS: Debian (ARM 64)

[mamanlust]

Tried to get the game by hand, and EGS site is going nuts, can't even get the game manually, maybe this is the problem?

[cobadulu001]

I got a problem too when claiming new mystery game

epicgames-freebies-claimer Version: v1.5.7
Platform / OS: Github Workflow

[TovMachin]

Same problem here ... Screenshot

[wubushanyan]

Same problem here ... Screenshot

Same ，but it claimed the game in fact

[Nuevo009]

Same error... Seems that the site is broken?

> epicgames-freebies-claimer@1.5.7 start
> node claimer.js

 2021-12-17 | 03:14:36.073 | INFO  | Epicgames Freebies Claimer (1.5.7) by Revadike
 2021-12-17 | 03:14:39.958 | INFO  | Found 1 unclaimed freebie(s) for xxx@xxx.com
 2021-12-17 | 03:14:45.982 | INFO  | Logged in xxx(xxx@xxx.com)
 2021-12-17 | 03:14:48.473 | WARN  | Failed to claim Shenmue III (Error: Unable to acquire purchase token)
 2021-12-17 | 03:14:49.568 | INFO  | Logged xxx out of Epic Games
 2021-12-17 | 03:15:01.585 | INFO  | Push notification sent
 2021-12-17 | 03:15:01.588 | INFO  | Waiting 120 minutes

• Image: ghcr.io/jackblk/epicgames-freebies-claimer:latest
• Operating System: Ubuntu 20.04.3 arm64v8

but it claimed the game in fact

And it did not claim the games for me here. I will try to reduce the interval to see if it succeeds.

EDIT: After hundreds of attempts, it still did not succeed. I manually claimed the game. And wait for a couple of hours. Then restart it. It still found an unclaimed freebie for me and failed with the same error.

[c90c90]

Another developer of a similar project said that epic has replaced a new order link, and the previous one seems to be unusable: https://github.com/luminoleon/epicgames-claimer/issues/60#issuecomment-996355791

[ghost]

same

[jackblk]

I tested and I see 2 possible errors:

• Error: ESOCKETTIMEDOUT
• Error: Unable to acquire purchase token

It seems like the timeout error also happens on web 😄

[T1MOXA]

I tested and I see 2 possible errors:

• Error: ESOCKETTIMEDOUT
• Error: Unable to acquire purchase token

It seems like the timeout error also happens on web 😄

Yup

[ProblemFactory]

I tried to claim the free game manually. It worked after several (<10) attempts, but the epicgames-freebies-claimer has never succeeded on any of the 3 accounts I setup after hundreds of attempts. I think there must be some issues on the claimer end, instead of EGS end.

[Giingu]

Having the same issue :((

[ridai260]

Same issue, thought it was my token and refreshed several times. "Failed to claim Shenmue III (Error: Unable to acquire purchase token)."

[TovMachin]

I tried to claim the free game manually. It worked after several (<10) attempts, but the epicgames-freebies-claimer has never succeeded on any of the 3 accounts I setup after hundreds of attempts. I think there must be some issues on the claimer end, instead of EGS end.

Claiming it manually worked instantly for me.

[Revadike]

Another developer of a similar project said that epic has replaced a new order link, and the previous one seems to be unusable: luminoleon/epicgames-claimer#60 (comment)

You mean this? https://github.com/luminoleon/epicgames-claimer/commit/83d2707f7552ac9a0907ba877f9de658a1fc5680

This project uses a whole different approach, sadly. It uses a whole internet browser and automate user-actions. It's something I considered myself, but the approach I am currently (with just HTTP requests) using is way more lightweight and doesn't depend on the user interface.

[c90c90]

Another developer of a similar project said that epic has replaced a new order link, and the previous one seems to be unusable: luminoleon/epicgames-claimer#60 (comment)

You mean this?

https://github.com/luminoleon/epicgames-claimer/commit/83d2707f7552ac9a0907ba877f9de658a1fc5680

This project uses a whole different approach, sadly. It uses a whole internet browser and automate user-actions. It's something I considered myself, but the approach I am currently (with just HTTP requests) using is way more lightweight and doesn't depend on the user interface.

Yes, I quote this example mainly to confirm that Epic enables the new order address, which may lead to this error.

[CriticalE]

Hello guys, sorry for ask again, so no solution for this? got same message about token and no work to claim games :(

[Revadike]

I probably won't have any time to look into this, this weekend. Feel free to investigate yourself (and submit a PR). You could use debugger tools, http requests monitor or simple logging to figure out exactly what is going wrong. From what I've seen, it's something EGS changed in the purchase flow.

[zjbthomas]

Just did some debugging and I currently have a feeling that Epic blocks the access from node-epicgames-client, which is the underlying framework for this project.

When using this client to access ue-launcher-website-prod.ol.epicgames.com, Epic always returns Error 500 with We are currently doing some updates to the site., which is actually not the case - if you directly visit https://${ENDPOINT.PORTAL_ORIGIN}/purchase?showNavigation=true&namespace=${offer.namespace}&offers=${offer.id} with the same namespace and ID in any browser, the order page can be correctly shown. So Epic's servers should be fine.

I believe this requires some changes in the underlying node-epicgames-client to trick Epic. For those who are also interested in it, you can find where the purchaseToken is retrieved in lines 592 to 599 of this index.js file.

[XEGARE]

With the help of @zjbthomas, I found that when manually navigating in the browser by https://ue-launcher-website-prod.ol.epicgames.com/purchase?showNavigation=true&namespace=d5241c76f178492ea1540fce45616757&offers=a0bb13a219f747f88dff4c2a50b070c0 the page says a Error 500, but the purchaseToken is in the URL: https://payment-website-pci.ol.epicgames.com/purchase?showNavigation=true&namespace=d5241c76f178492ea1540fce45616757&offers=a0bb13a219f747f88dff4c2a50b070c0&purchaseToken=66c668c165aa47f8b5930e1e1bdbe874. I don't know if the token is valid.

[jackblk]

@XEGARE I think your namespace is not correct, this works for me:

https://ue-launcher-website-prod.ol.epicgames.com/purchase?showNavigation=true&namespace=663e521f2a444199be58152fd93fa66e&offers=a0bb13a219f747f88dff4c2a50b070c0

[XEGARE]

@jackblk This also worked for me, but I got my namespace like this: console.log(namespace=${offer.namespace}); console.log(offers=${offer.id});

But one way or another, but the purchaseToken is in the URL of both variants

[zjbthomas]

Thanks @XEGARE for following up. I am now able to retrieve the purchaseToken, but the issue is more than that.

Just as a reference, my way to get the purchaseToken is:

async newPurchase(offer) {
    let { response: res } = await this.http.sendGet(`https://${ENDPOINT.PORTAL_ORIGIN}/purchase?showNavigation=true&namespace=${offer.namespace}&offers=${offer.id}`);
    let query = url.parse(res.request.href, true).query;
    const token = query['purchaseToken'];
    return {
      token,
    };
  }

In the next step, a post request should be sent to the order-preview page (see function purchaseOrderPreview() in line 601 of index.js). This will throw an error Error: There was a problem processing your request. Please try again later. in line 628.

I currently do not have enough spare Epic accounts to sniff the traffics for such step. Any help will be appreciated.

[XEGARE]

@zjbthomas I don't know exactly, Remnant: From the Ashes has been handed out before. Today I picked up the game again by hand and was asked for confirmation. Perhaps you have something to do with this (if you have already taken the game before).

I have such an error ReferenceError: url is not defined

UPD: I fix it:D const url = require('url');

Exactly the same error as you got

[XEGARE]

@zjbthomas My console.log (data); in purchaseOrderPreview issued a syncToken. I commented out throw new Error (data.orderResponse.message); in purchaseOrderPreview and got WARN | Remnant: From the Ashes was already claimed for this account

I will do so for now. I'll see what happens tomorrow

    let message = data.orderResponse.message;
    if (data.orderResponse && data.orderResponse.error && !message.includes('There was a problem processing your request.')) {
      throw new Error(message);
    }

[jackblk]

Huh, I think I found the problem why server responds with 500 on our claimer, but not the browser.

Here's the actual curl to get purchaseToken for Remnant: From the Ashes, taken from the browser:

curl 'https://ue-launcher-website-prod.ol.epicgames.com/purchase?showNavigation=true&namespace=663e521f2a444199be58152fd93fa66e&offers=a0bb13a219f747f88dff4c2a50b070c0' \
  -H 'user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36' \
  -H 'cookie: EPIC_BEARER_TOKEN=your_bearer_token_here;' \
  --compressed

Here's the curl in our claimer client (Authorization header is not needed):

curl 'https://ue-launcher-website-prod.ol.epicgames.com/purchase?showNavigation=true&namespace=d5241c76f178492ea1540fce45616757&offers=a0bb13a219f747f88dff4c2a50b070c0' \
  -H 'cookie: EPIC_BEARER_TOKEN=your_bearer_token_here;' \
  --compressed

Notice the diff? It's the namespace lol.

Apparently the namespace in freeGamesPromotions API is not correct.

What I did:

• Put a breakpoint here: https://github.com/Revadike/epicgames-freebies-claimer/blob/17222e8a575d1854febbe5a47af8f8f14b37e3fd/claimer.js#L116
• In debug console, when it stops at that line, enter: offer.namespace = "663e521f2a444199be58152fd93fa66e"
• Continue

Now it will respond with 200, the purchase token will load correctly.

I haven't tested fully to see if it can buy the game or not, because if I buy it, I will not have any account left to claim (lol). But I think this is the root cause, you can try it out yourself 😄

[Revadike]

@jackblk was right. The free games API is returning the wrong namespace. I'll soon release a workaround that grabs the correct namespace from another API result. That should fix it.

[Revadike]

https://github.com/Revadike/epicgames-freebies-claimer/releases/tag/V1.5.8

[jackblk]

For Docker users, building here: https://github.com/jackblk/EFC-Docker-Image/actions/runs/1596868633

Should be available when this comment is ~10 mins old.

[antoinerzad1]

Hello i got a problem with the new version He say already claimed but the game are not claim

[jackblk]

@antoinerzad1 @Revadike I have the same problem. I created a new ticket here https://github.com/Revadike/epicgames-freebies-claimer/issues/172

I think it's a bug from epicgames-client, not from EFC.