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RevenueCat / purchases-android

Android in-app purchases and subscriptions made easy.
https://www.revenuecat.com/
MIT License
259 stars 53 forks source link

The item that you were attempting to purchase could not be found #1921

Closed mehmetpixelbyte closed 6 minutes ago

mehmetpixelbyte commented 4 hours ago

Hello, I have installed the necessary play store and google cloud console for my android mobile application. I did it according to revenuecat documentation and videos here.

I published my application in closed test and enabled license test. Test users can subscribe successfully. (I can see this in the sandbox data section)

After seeing that it was successful in closed test, I opened it to all users in the production phase and uploaded a new apk.

As a result of the review, Google rejected it. They said the problem was that the subscription could not be made. The subscription options were listed successfully, but when they wanted to make the payment, the following error message appeared: The item that you were attempting to purchase could not be found.

RCGitBot commented 4 hours ago

👀 We've just linked this issue to our internal tracker and notified the team. Thank you for reporting, we're checking this out!

kmurphy-rc commented 6 minutes ago

Hi @mehmetpixelbyte, I see you've opened up a support ticket with us as well - we'll continue troubleshooting in that thread!