Urgent - Purchase issue on iPads

[Turacbey]

• [x] I have updated Purchases SDK to the latest version
• [x] I have read the Contribution Guidelines
• [x] I have searched the Community
• [x] I have read docs.revenuecat.com
• [x] I have searched for existing Github issues

Describe the bug A clear and concise description of what the bug is. The more detail you can provide the faster our team will be able to triage and resolve the issue. Do not remove any of the steps from the template below. If a step is not applicable to your issue, please leave that step empty.

1. Environment
   1. Platform: iOS
   2. SDK version: 4.17.11
   3. StoreKit 2 (disabled with useStoreKit2IfEnabled(false)) (Y/N): Y
   4. OS version: 16.2 - 16.3 and maybe others
   5. Xcode version: 14.3
   6. How widespread is the issue. Percentage of devices affected. all I tried
2. Debug logs that reproduce the issue NONE
3. Steps to reproduce, with a description of expected vs. actual behavior When I try to make a purchase on iPad devices, I get "The receipt is missing" error. This only happens on iPads and it was happening on earlier version of the Revenuecat SDK
4. Other information (e.g. stacktraces, related issues, suggestions how to fix, links for us to have context, eg. stackoverflow, etc.)

Code;

 func makePurchase(package: Package){
        showProcess = true

        Purchases.shared.purchase(package: package) { transaction, purchaserInfo, error, userCancelled in
            self. showProcess = false

            if !userCancelled, error == nil {
               self.errorMessage = "Success!"
            }
            else if error != nil && !userCancelled {
                let errorMessage = error?.localizedDescription ?? "Error"                
                self.errorMessage = errorMessage
            }
        }
    }

[RCGitBot]

👀 SDKONCALL-264 We've just linked this issue to our internal tracker and notified the team. Thank you for reporting, we're checking this out!

[NachoSoto]

Thanks for the report! Is this happening on simulator and/or device? Are you signed into a sandbox account?

[Turacbey]

@NachoSoto I haven't tried the reproduce the issue. I have got many messages from Apple Team about the issue.

[NachoSoto]

That's a known Apple issue, see https://github.com/RevenueCat/purchases-ios/issues/2120#issuecomment-1351873937

We have some guidance in https://community.revenuecat.com/sdks-51/missing-receipt-leading-to-many-app-store-rejections-2321. Unfortunately the only workaround at the moment is to resubmit the app for review, as this is purely an issue on Apple's end.

[Turacbey]

Thank you for the info.

Hint: I didn't change any iap products, they were already approved and available products.

According to written, all says that switching from StoreKit2 to StoreKit1 helps.

[github-actions[bot]]

This issue has been automatically locked due to no recent activity after it was closed. Please open a new issue for related reports.