Open theianjohnson opened 2 months ago
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I've set Purchases.setLogLevel(Purchases.LOG_LEVEL.DEBUG); but nothing's ever actually logged (ongoing issue seemingly unrelated)
There's nothing in the logcat? We are going to need those logs to be able to understand what's going on with getProducts
. I sometimes need to unplug and plug my device to see logs in logcat.
Just learned logcat is a thing inside Android Studio (I was expecting terminal output) and there are errors which seem to point to billing
In-app billing API version 3 is not supported on this device.
2024-04-30 07:15:36.095 4937-4937 [Purchases] - ERROR com._____._____ E 🤖‼️ PurchasesError(code=StoreProblemError, underlyingErrorMessage=Billing is not available in this device. Make sure there's an account configured in Play Store. Reopen the Play Store or clean its caches if this keeps happening. Original error message: DebugMessage: Google Play In-app Billing API version is less than 3. ErrorCode: BILLING_UNAVAILABLE., message='There was a problem with the store.')
2024-04-30 07:15:37.048 4937-4937 BillingClient com._____._____ W Billing service disconnected.
2024-04-30 07:15:37.051 4937-4937 [Purchases] - WARN com._____._____ W ⚠️ Billing Service disconnected for com.android.billingclient.api.BillingClientImpl@fb5775b
I think two questions - why would this cause the call to hang? And the same issue is happening in my live app on an Android device that I am logged into the play store with and has my credit card attached.
Hey @theianjohnson I'm not sure why that error would cause getProducts to hang (maybe @vegaro can chime in) but the In-app billing API version 3 is not supported on this device.
error comes straight from Google Play and not RevenueCat. Can you try clearing data and force stopping the Google play app?
@mshmoustafa I've tried clearing Google Play cache and data, tried multiple devices, all the same hang with getProducts(). In all the same environments getOfferings() works fine so that's what I'm now reimplementing everything with, seems getProducts() is just buggy
That's very strange. getOfferings
pretty much does the same as getProducts
, meaning they interact with Google in the same way, and it doesn't make much sense one is giving In-app billing API version 3 is not supported on this device.
and the other one is not.
Do you mind sharing the full logcat?
Also, we would appreciate if you have a minimal reproducible project you can share with us so we can try to reproduce on our side.
Thanks!
Hi, I am having the same issue. Is there any update on this or is it recommended to use getOfferings
instead?
I can confirm that using getOfferings
works while getProducts
does not on Android.
@c-lamont sorry for the delay, can you open a new issue with the requested environment details and the logcat for when getProducts fails?
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Additional context I had a purchase in February and haven't changed anything in RevenueCat or the Play Store since then so it's seemingly something code