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Issues and feature requests for ReviewNB
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SMTPAuthenticationError: Must issue a STARTTLS command first #71

Closed omartrigui closed 3 years ago

omartrigui commented 3 years ago

Description:

I was inspecting the logs of ReviewNB and i noticed the following stacktrace:

Logging into SMTP Server for Authentication!
Traceback (most recent call last):
  File "/app/org/utility/onprem_util.py", line 106, in verify_smtp_auth
    smtp.login(settings.EMAIL_HOST_USER, settings.EMAIL_HOST_PASSWORD)
  File "/usr/local/lib/python3.6/smtplib.py", line 730, in login
    raise last_exception
  File "/usr/local/lib/python3.6/smtplib.py", line 721, in login
    initial_response_ok=initial_response_ok)
  File "/usr/local/lib/python3.6/smtplib.py", line 642, in auth
    raise SMTPAuthenticationError(code, resp)
smtplib.SMTPAuthenticationError: (530, b'Must issue a STARTTLS command first')

For the record, I have triggered a test email via /send_test_email endpoint and it works fine. According to ReviewNB documentation, EMAIL_PORT defaults to port 587 which is the port that uses StartTLS most often.

Regarding this stacktrace, what would you advise ? Thanks !

Additional context:

amit1rrr commented 3 years ago

@omartrigui We are just logging this error so it's available in case we need to debug something. If /send_test_email is successfully sending a test email for you then no need to worry about this error message.

Closing. Feel free to reopen if you see any issues. Also - feel free to write to us at support@reviewnb.com if you face any issues in self hosted installation.

omartrigui commented 3 years ago

@amit1rrr Thanks for your reply. Out of curiosity and after checking the documentation, I wonder if there is an undocumented admin/superuser panel or preview that provides some insights about the existing content (users, comments) ? For an additional context, I noticed the existence of is_staff field in ReviewNB auth_user database. (PS: referring to self hosted setup)

amit1rrr commented 3 years ago

Admin / super user concept isn't there in the app yet (some of those tables/fields are created by the framework). Most things are pretty straightforward in the DB itself. If you ever need anything that's not intuitive, just write to support@reviewnb.com and we'll help you with a query. It's not ideal but it's what it is for now :)