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Riot Games Developer Ecosystem Bug Reporting
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[qstrgms] Issue with transfering ownership of the APP #843

Open LokuSE opened 1 year ago

LokuSE commented 1 year ago

Account Information Summoner name #1: qstrgms Summoner name #2: CarryingforJesus

My account (qstrgms) was created for the Developer Portal.

Issue Description
Me and my colleague (Roman - CarryingforJesus) are developing a small statistical project for Ukrainian League of Legends players - https://statmyleague.gg

When Roman added me to the group of our app and transferred the owner to me - we both lost access to our application at https://developer.riotgames.com.

I (as owner) can not see our app (status, messages, API key, nothing), Roman as a member of our group also lost the opportunity to see messages, status, etc. App ID 550118 Site URL: https://statmyleague.gg/ (Password/login access)

Screens https://www.screencast.com/t/b5uX4Ms6X https://www.screencast.com/t/rwfYzaiS6Nqv

What I've Tried I contacted the support (ticket number #69982423), and they recommended I contact the Discord chat for developers, and from there they sent me to Git Hub.

Repro Steps

  1. Step 1: Log in as a user = qstrgms#Ru1
  2. Step 2: Not having access to your own application

Issue Context The problem occurred when transferring ownership of the group in which the test application statmyleague.gg is registered.

tisbells commented 1 year ago

Hi! You are the owner of the group, but CarryingforJesus is still listed as the owner of the application. Can they still see the app from their account? If so, they need to edit the app and swap the product group from default to the desired group. If they cannot see the application from their account at all, please let me know and we'll take a look.