Rise Media Player from Windows Store Crashes On Launch - Githubissues

Rise-Software / Rise-Media-Player

One media player for everything you own or stream; whether it's music or videos, online or offline Rise Media Player does it all. And it's beautiful and native with the latest version of WinUI.

GNU General Public License v3.0

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Rise Media Player from Windows Store Crashes On Launch #108

Closed joshua106ful closed 2 years ago

joshua106ful commented 2 years ago

I installed Rise from the windows store, and it looks like it installed successfully but when it launches, it crashes and brings up this notification: Unfortunately, Rise Media Player crashed. Click to view stack trace. I've uninstalled and installed it again, but the same problem happens.

josephbeattie commented 2 years ago

Click the notification. It will show more info about the error. Please send a screenshot of that error please :)

joshua106ful commented 2 years ago

I clicked on the notification, but it just relaunches the app and the same thing happens again. Here is a screenshot of what happens, the picture is on this word document. Screenshot.docx

itsWindows11 commented 2 years ago

@joshua106ful use the built in upload image feature instead, I can't view docx files rn. oh btw i couldn't reproduce the issue.

joshua106ful commented 2 years ago

I took this screenshot right before the application closes. This is the first time this has happened to me, I stopped getting the other error that has trouble installing Rise Media Player.

josephbeattie commented 2 years ago

Windows build? Most people using the store version have not had this issue. It’s curious

joshua106ful commented 2 years ago

I'm on Windows 11 build 22000.376

josephbeattie commented 2 years ago

Yeah thats really strange. I’m not sure what more we can do besides ask you to crash the app again, then show the information in Event Viewer.

joshua106ful commented 2 years ago

This is what comes up in Event Viewer.