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Robbe-B / maestro_mcz

A Home Assistant Custom Component for Maestro MCZ (cloud)
Apache License 2.0
36 stars 3 forks source link

Problem with touch buttons #136

Closed Leon3310 closed 5 months ago

Leon3310 commented 6 months ago

Good evening,

I've had a problem with my pellet stove since the end of March. It's certainly not related to the home assistant integration but maybe someone can help me. My warranty expired in February (2 years) ;(

Here is my problem:

The touch buttons on my stove no longer work. The screen still displays information. The only way I have left to operate my stove is with the Maestro+ app and Home assistant ;)

Robbe-B commented 6 months ago

Did you tried a factory reset of the stove ? If this display is a collapsible one, it might be a bad wire in the cable. (caused by many collapse actions of this display) I would recommend checking the connection of that cable to the main board in the stove. (It might be oxidation on the connector pins) I'm also not sure, but I believe replacing this part is possible since it's just a separate module plugged in on the main board. Kind regards

Robbe-B commented 5 months ago

@Leon3310, Do you have any update on this is the meanwhile ?

Leon3310 commented 5 months ago

Hello, I had to ask a technician to come. He had to replace the control panel. It cost me 280€ + the maintenance of my stove... (it cost me more than a year's heating)... He told me that this happens from time to time, but often when the stove is being installed.

I'm still going to send an e-mail to MCZ