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RobertD502 / home-assistant-iocare

Home Assistant custom component for monitoring and controlling Coway Airmega Purifiers
MIT License
50 stars 8 forks source link

"Unknown error occurred" when attempting login via initial setup #14

Closed chrisvanhorn closed 1 year ago

chrisvanhorn commented 1 year ago

I am receiving an error during initial setup at the initial "Fill in your Coway IoCare account credentials" step.

I have the correct credentials entered for username/password, and have tried both my email and phone number. They both produce "Unknown error occurred"

chrisvanhorn commented 1 year ago

After trying a few more times, it seems I am also sometimes receiving a "Failed to connect to Coway servers" error instead of the "Unknown error occured" message.

RobertD502 commented 1 year ago
  1. What version of the integration are you running?
  2. Have you transferred your account over to a coway account? Coway started a new login method last week that requires all previous accounts to be transferred over to a new coway account.
chrisvanhorn commented 1 year ago

Sorry Robert, I already restarted my HomeAssistant instance once and was still getting this error, but it seems a full reboot of my raspberry pi resolved this. Easy fix! Apologies for not trying this first before posting here.

RobertD502 commented 1 year ago

No worries!