RobinBol / io.everythingsmart

This Homey app adds support for the Everything Presence One to Homey.
GNU General Public License v3.0
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Homey app keeps crashing #11

Open ApacheCox opened 1 month ago

ApacheCox commented 1 month ago

ive had this app installed for a long time but at to reinstall it recently and ever since its been crashing every few mins

homey dianostic code: 72088c39-afb5-4fe2-b34b-3e0d71e2f6eb

Skærmbillede 2024-09-21 155527

edmond88888 commented 1 month ago

Unfortunately I have the same issue. please fix it 🙏

Diagnostics code : 80db7936-5c87-4009-9c4a-7e90b05742f6

edmond88888 commented 1 month ago

It seems that when only 2 Everything Presence Lite sensors are running the app is working properly.

Only when there are 3 or more Everything Presence Lite sensors are connected the app is crashing.

@ApacheCox, can you check if you are experiencing the same?

@RobinBol, can you check what is causing this crash?

ApacheCox commented 1 month ago

I got 2 presence one and 1 lite connected currently, but I will check if removing any one of them fixes the issue tonight

ApacheCox commented 1 month ago

So I've been testing for about an hour now and it seem you're right having more than two sensors added makes the app crash no matter the configuration ( lites or ones ), but I've also noticed that two of my sensors are showing motion constantly which might be an explanation

edmond88888 commented 1 month ago

I don’t have the issue with constantly motion

it would be nice if @RobinBol could give us a feedback how to solve the issue with more than 3 EP1/Lites.

ptahbe commented 4 weeks ago

I also have the same issue. The app crashes every few minutes. But at the moment I only have 2 EP1's.

Diagnostics code : f9c682ee-5938-4f74-9491-8c300b76850e

edmond88888 commented 4 weeks ago

That’s odd….

And if you disconnected one of them?

ptahbe commented 4 weeks ago

I removed 1 EP1 from Homey and at 1st sight the app doesn't crash anymore. But it has only been 10 minutes now.

edmond88888 commented 4 weeks ago

When I connect 3 or more EP the app will crash between 45 sec and 2 minutes. Also will be down for 120 seconds before reconnecting again.

ApacheCox commented 4 weeks ago

I have the same issue as @ptahbe out of the four sensors i own only one can be connected to Homey without the app crashing but every 2 mins seems about right

edmond88888 commented 3 weeks ago

Hi All, do you still have this issue?

ApacheCox commented 3 weeks ago

Yes still only able to have one sensor connected, still having the constant motion on two of them and a fourth one Homey doesn't even detect even though it very much is on the network. How about you guys?

edmond88888 commented 3 weeks ago

The past few days I had only two EP lites online. No issues at all.

Today I have added another EP lite. Up until now (2hours) the app did not crash yet. Hopefully this stays working. Tomorrow I will be adding the fourth EP lite. I will update you….

ApacheCox commented 3 weeks ago

Sounds promising

ptahbe commented 3 weeks ago

At the moment I have 1 EP1 connected, no Lite. There are 2 EP1 that are online, but not connected. I wanted to re-add an EP1, but Homey says there are no devices.

edmond88888 commented 3 weeks ago

I was celebrating too fast. After a few hours the app was crashing again ☹️

I have disconnected the third EP lite and after that it was running again.

The motion is doing normal in my situation.

I can connect all of them, but need to activate wifi through home assistant first (only the first time)