RoboSats / robosats

A simple and private bitcoin exchange
https://learn.robosats.com
GNU Affero General Public License v3.0
753 stars 146 forks source link

Provide easy-to-access help for beginner Robots - first pass #903

Open Purchase73 opened 1 year ago

Purchase73 commented 1 year ago

Is your feature request related to a problem? Please describe. Finding help in Robosats can be tough for beginners.

Describe the solution you'd like Provide some more help/support/FAQ options

Describe alternatives you've considered I looked at more complex help systems. I think at least initially just a few basic changes would make a big difference

Additional context The current menu at top is this: Quick-Start Tutorials Stats Contribute Blog Magnifying glass icon, seems like it only searches the blog, which is one post

I suggest this change: Instead of magnifying glass - a HELP link

Help page (new) would have FAQ link (new page) Link to currently existing Quick Start Documents (https://learn.robosats.com/docs/quick-start/) Community link (new page)

FAQ page: Make a page here with the 10 or so most common issues currently, with solution. (will expand this later). Make it easy for people to link to a specific issue. Here are my initial ideas for FAQ topics:

PLUS all the FAQ type questions that are currently under ...MORE -> Robosats Information (when on the main site, not learn.robosats.com)

Community page: Write up the different options for community help, on Telegram, Simplex Chat, etc

Also delete the "under construction" stubs on Quick Start (Fast, Safe, lightening channels)

Purchase73 commented 1 year ago

Depending on how this goes, I have some other ideas about some additional steps that could make learn.robosats.com more helpful. I will add them as an issue later on.