Bug report STUCK ACTIVITY

[RTBagamoyo]

Date: 2022/10/12, 11:00-11:12 Tablets: 161, 572

The letter drawing activity got stuck on several tablets, the children were unable to draw, we exited the exercise.

@JackMostow @chiayen0119 @RTBagamoyo

[JackMostow]

If possible, please send:

1. Screenshot(s)
2. Tablet names(s)
3. Time(s) of occurrence(s)
4. Version(s)
5. Tutor id(s) Thanks!

[RTBagamoyo]

1. Screenshots: I unfortunately did not take any
2. Name of tablet(s): 161 & 572
3. Time(s) of occurence(s): 2022/10/12, 11:00-11:12
4. versiln: 3.5.0.1
5. Tutor id: did not note that down, sorry

[RTBagamoyo]

Tablet: 6111000983 Version: 3.2.2.1 Date: 2022/10/19 Time: 11:18 TutorID: story.hear::LC_Vowel_Song_2__it_2.vftfffSWtCD2fftf

The activity story.hear::LC_Vowel_Song_2__it_2.vftfffSWtCD2fftf got stuck halfway through, while the student was performing it.

[RTBagamoyo]

Tablet: 6111000983 Version: 3.2.2.1 Date: 2022/10/24 Time: 12:22 TutorID: story.hear::UC_Vowel_Song_1__it_5.vftfffSWtCD2fftf

The activity story.hear::UC_Vowel_Song_1__it_5.vftfffSWtCD2fftf got stuck the student was listening to the song. We exited to the activities menu and started a new exercise.

[RTBagamoyo]

Tablet: 6111000885 Version: 3.5.0.1 Date: 2022/10/20 Time: 11:15 TutorID: story.pic.hear:story_ 2.vffuffft2fffra3641

The activity story.pic.hear:story_ 2.vffuffft2fffra3641 got stuck while the student was performing it. We turned the tablet off an on, unpinned and pinned the screen and where then redirected to the activities menu. The next time, the activity worked fine.

[RTBagamoyo]

Tablet: 6111000955 Version: 3.5.0.1 Date: 2022/10/31 Time: 11:09 TutorID: story.hear:Safari_Song._it_5.vfftffft2fffra3641

[RTBagamoyo]

Tablet: 6111000955 Version: 3.5.0.1 Date: 2022/10/31 Time: 11:16 TutorID: story.pic.hear:story_12.vfftffft2fffra3641

[RTBagamoyo]

Tablet: 6111001724 Version: 3.2.2.1 Date: 2022/10/31 Time: 11:24 TutorID: story.pic.hear.:.story_17.vftfffSWtCD2fftf

[RTBagamoyo]

Tablet: 6111001724 Version: 3.2.2.1 Date: 2022/10/31 Time: 11:24 TutorID: story.pic.hear:story_20.vftfffSWtCD2fftf

[RTBagamoyo]

Tablet: 6111000955 Version: 3.5.0.1 Date: 2022/11/01 Time: 11:12 TutorID: story.hear:UC_Vowel_Song_1 vfftfff+2fffra3641

[RTBagamoyo]

Tablet: 6111000955 Version: 3.5.0.1 Date: 2022/11/02 Time: 11:13 TutorID: story.hear:SafariSong _it_6.vfftffft2fffra3641

[RTBagamoyo]

Tablet: 6111000983 Version: 3.2.2.1 Date: 2022/11/08 Time: 11:16 ActivityID: story.hear::Counting_Fingers_Toes__it_1.vftfffSWtCD2fftf

(there were many stuck activities on this tablet today, this)

[RTBagamoyo]

Tablet number: 6111000885 RT version: 3.5.0.1 Date: 2023/02/16 Time: 08:30

Video tutorial stuck. The tutorial stopped half way through and was frozen for a few seconds. Then it returned to the activities menu.

[RTBagamoyo]

Tablet number: 6111000885 RT version: 3.5.0.1 Date: 2022/02/16 Time: 08:28

Video tutorial stuck and returned to menu.

[RTBagamoyo]

Tablet number: 6111002134 RT version: 3.2.2.1 Date: 2023/02/09, Time: 12:12

Video tutorial stuck and returned to Home Screen.

[JackMostow]

Very helpful, but please include in the bug report the activity ID displayed at the top of the screen, so that Jia-Yan's script can use it to help locate the bug's location in the log file.

On Mon, Feb 27, 2023 at 1:24 AM RTBagamoyo @.***> wrote:

Tablet number: 6111002134 RT version: 3.2.2.1 Date: February 9th, 12:12pm

Video tutorial stuck and returned to Home Screen.

[image: image] https://user-images.githubusercontent.com/115608132/221489878-574a5f6f-b7d3-45f2-99fa-e99dcc7d62b7.jpeg

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