Bug report HANG (& FREEZE?) Activities Menu

RTBagamoyo commented 1 year ago

The activities menu got stuck, you couldn‘t click on anything (e.g. select an exercise).

--> no logs available

Then either a notification appeared saying „this app stopped responding“. So, we closed the app, were redirected to RTHomescreen with the RTlogo and launched RT again. Then it worked.

Or it did not respond and we turned the tablet off and on again, then in worked. (2022/10/20)

Or it did not react, neither when we turned ot off and on, so we restarted it (2022/10/25).

Looks like this: ![Uploading 198982258...] ![Uploading 198982274...] -- messages generated by GitHub when uploading these images (or other attachments) @JackMostow @RTBagamoyo @chiayen0119

RTBagamoyo commented 1 year ago

Tablet: 6111002134 Version: 3.2.2.1 Date: 2022/10/19 Time: 11:08 & 11:20

RTBagamoyo commented 1 year ago

Tablet: 6111001724 Version: 3.2.2.1 Date: 2022/10/19 Time: 10:51/52

RTBagamoyo commented 1 year ago

Tablet: 6111000885 Version: 3.5.0.1 Date: 2022/10/20 Time: 11:12

RTBagamoyo commented 1 year ago

Tablet: 6109000572 Version: 3.5.0.1 Date: 2022/10/25 Time: 12:12

RTBagamoyo commented 1 year ago

Tablet: 6111000955 Version: 3.5.0.1 Date: 2022/10/31 Time: 11:20

JackMostow commented 1 year ago

What is this from? ![Uploading 198982258...] ![Uploading 198982274...]

RTBagamoyo commented 1 year ago

Tablet: 6109000572 Version: 3.5.0.1 Date: 2022/11/01 Time: 11:13

RTBagamoyo commented 1 year ago

What is this from?

![Uploading 198982258...]

![Uploading 198982274...]

I can unfortunately not view the pictures :( @JackMostow

RTBagamoyo commented 1 year ago

Tablet: 6111000885 Version: 3.5.0.1 Date: 2022/11:01 Time: 11:21

after turning the tablet on and off, we were automatically redirected to RTHomescreen (logo) and then facelogin

RTBagamoyo commented 1 year ago

Tablet: 6111000885 Version: 3.5.0.1 Date: 2022/11:01 Time: 11:21

after turning the tablet on and off, we were automatically redirected to RTHomescreen (logo) and then facelogin

happened several times on this tablet today ...

RTBagamoyo commented 1 year ago

Tablet: 6111000955 Version: 3.5.0.1 Date: 2022/11/02 Time: 12:08

RTBagamoyo commented 1 year ago

Tablet: 6111000955 Version: 3.5.0.1 Date: 2022/11/07 Time: 11:08

RTBagamoyo commented 1 year ago

Tablet: 6111000885 Version: 3.5.0.1 Date: 2022/11/08 Time: 12:30

RTBagamoyo commented 1 year ago

Tablet number: 6109000572 RT version: 3.5.0.1 Date: 2023/02/16 Time: 08:38

HANG Home Screen.

JackMostow commented 1 year ago

Oskar - Thanks for the bug reports! Jia-Yan - What's the status of your tool for using the tablet ID, timestamp, and activity to locate the log file and position within it? - Jack

On Mon, Feb 27, 2023 at 1:12 AM RTBagamoyo @.***> wrote:

Tablet number: 6109000572 RT version: 3.5.0.1 Date: February 16th, 08:38am

HANG Home Screen. [image: image] https://user-images.githubusercontent.com/115608132/221487981-42750164-e633-46da-860d-9df8f9daf1e9.jpeg

— Reply to this email directly, view it on GitHub https://github.com/RoboTutorLLC/RoboTutor_2020/issues/121#issuecomment-1445767187, or unsubscribe https://github.com/notifications/unsubscribe-auth/AC64MWN645ORSF6DPYG67PTWZRAUJANCNFSM6AAAAAARS5BTKY . You are receiving this because you were mentioned.Message ID: @.***>

RTBagamoyo commented 1 year ago

Tablet number: 6109000572 RT version: 3.5.0.1 Date: 2023/03/07 Time: 08.42

HANG, no response.