search

RoboTutorLLC / RoboTutor_2020

Other
3 stars 1 forks source link

Bug report CRASH ACTIVITY #122

Open RTBagamoyo opened 1 year ago

RTBagamoyo commented 1 year ago

The activity crashed and the student was redirected to FaceLogin.

@JackMostow @chiayen0119 @RTBagamoyo

RTBagamoyo commented 1 year ago

Tablet: 6111001724 Version: 3.2.2.1 Date: 2022/10/31 Time: 11:23

--> cannot find a log on the tablet - can only find 5 logs in general PERF_RoboTutor_ftfffSWtCD2fftf_3.3.2.1_000404_2022.10.31.10.55.15_6111001724: start "timestamp":" 1667202933581" {"RT_log_version":"1.0.1","RT_log_data":[{"type":"LOG_DATA","tutor":"story.hear::letters_alphabet_song__it_1","class":"INFO","tag":"PERFORMANCE_TAG","time":"1667202933582","data":{"timestamp":" 1667202933581"," userId":" 20221011_111036-13-6111001724"," sessionId":" 6111001724_20221031_105515"," gameId":" 168a024f-903d-4893-9d91-d372615c5e21"," language":"

end "timestamp":" 1667204599614" {"type":"LOG_DATA","tutor":"activity_selector","class":"INFO","tag":"PERFORMANCE_TAG","time":"1667204599614","data":{"timestamp":" 1667204599614"," userId":" 20221011_111036-13 Duration = 4599 - 2933 s ~ 1600 s ~ 27 minutes

prior verbose log starts at 10:55: RoboTutor_ftfffSWtCD2fftf_3.3.2.1_000404_2022.10.31.10.55.15_6111001724 start "1667202916067" ends "1667204604364" ~1700 seconds ~ 28 minutes later {"type":"LOG_DATA","tutor":"activity_selector","class":"INFO","tag":"RQTag","time":"1667204604364","data":{"target":"node.audio","action":"play","name":"What would you like to do"}}, --> WHY NO CRASH LOG???

next verbose log starts at 11:24: RoboTutor_ftfffSWtCD2fftf_3.3.2.1_000405_2022.10.31.11.24.00_6111001724

JackMostow commented 1 year ago

How interesting! ;-) What files are currently in [local storage]/RoboTutor? DriveSync should be uploading them to RoboTutor logs, waiting a week, and then deleting them from the tablet. Can you figure out from CXFileExplorer how much free space is left on tablet 724?

RTBagamoyo commented 1 year ago

Tablet: 6109000572 Version: 3.5.0.1 Date: 2022/11/07 Time: 11:14

image

RTBagamoyo commented 1 year ago

Tablet: 6111000161 Version: 3.5.0.1 Date: 2022/11/10 Time: 11:19 (the activity has not even properly started, it crashed before the kid could tap on anything)

image