how to add initial payload to start a new conversation?

RocketChat / Apps.Rasa

Integration between Rocket.Chat and the RASA Chatbot platform

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how to add initial payload to start a new conversation? #29

Open bshowket opened 3 years ago

bshowket commented 3 years ago

Just wondering anybody can tell me how to add initial payload with new chat ? I want rasa to drive the conversation , in order to do that we need to start with initial payload so conversation can be driven by rasa. Thanks.

murtaza98 commented 3 years ago

I think you're looking for Livechat triggers. More info here. Basically trigger message allows you to send a message automatically to a visitor once they're on your website. Eg: Livechat added on https://rocket.chat.

bshowket commented 3 years ago

Thanks for the reply, I am aware of the trigger. I was wondering if their is any way to start with greetings once visitor maximize chat window to start a new chat?