I'm trying to implement a handover action. My bot is on "Test Bot" department, I want to handover a chat to other department. I'm getting this error:
Handover Endpoint response b'{"error":"Error occurred while processing handover. Details Error: The selected department and the current room department are the same [error-forwarding-chat-same-department]"}'
Hi,
I'm trying to implement a handover action. My bot is on "Test Bot" department, I want to handover a chat to other department. I'm getting this error:
I'm using this code:
Anyone can help me?
@murtaza98 maybe you can help again?