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RocketChat / Rocket.Chat.Android

Legacy mobile Rocket.Chat client in Kotlin for Android
https://rocket.chat
MIT License
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Crash on Video-conference since latest update (3.5.1) #2464

Open theoneandonly-vector opened 5 years ago

theoneandonly-vector commented 5 years ago

Description

I can't participate in Video-calls. the stream immidiately crashes, when I join (only on my side). On a 2nd phone it starts flashing the screen (black/white/black/white..)

Devices and Versions

Rocket.Chat.Android version: 3.5.1 (2077) Rocket.Chat Server version: 1.2.1

v3.5.0 worked and is still working on both phones without the need of jit.si-app installed.

crash out of call: Oneplus 6t Oxygen 9.0.16 Android 9 flashing screen (black/white/black/white..): Model: HUAWEI NMO-L31 EMUI Version: 5.0.4 Android Version: 7.0

Steps to reproduce

Join Videochat by clicking on "click to Join!" or starting one.

Logs

somehow I'm not able to do logs.. maybe you can refer me a tutorial which works on non-virtual android without root?

drenton1 commented 5 years ago

We have the same problem. Worked fine in 3.5.0.

Rocket.Chat Server 1.2.3 Pixel 2 XL Android 9

philipbrito commented 5 years ago

@theoneandonly-vector You do not need to have the jit.si app installed on your device to use that feature. I'm using the same Android app version as yours (3.5.1) and it is working fine on my side (as you can see here). The difference it that I'm running it on the latest server version (2.0.0-develop).

Could you try updating your server and let us now if the problem persists?

theoneandonly-vector commented 5 years ago

Sadly I can't just update as I'm using RocketChat for Univention Corporate Server. Which is only available as v1.2.1

2disbetter commented 5 years ago

I'm on 1.3.2 via snap, and the app crashes when trying to start or enter a video chat. Sadly there does not appear to be a 2.0.0 development version in the snap repo. On Android 9 with a Moto G7 Power.